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At the conclusion of each annual NCCI conference session presenters
provide materials that describe the key themes, innovative improvement
ideas and contact information for the presenters of their session.
This information is presented here to help those interested in continuous
quality improvement with new ideas and resources.
July 2008 Annual National Conference Sessions
National Consortium for Continuous Improvement in Higher Education
9th Annual Conference
July 10 - 12, 2008
Holiday Inn Chicago Mart Plaza
Conference Program
Photo Gallery I
Photo Gallery II
Photo Gallery III
Academic Audit: Tennessee Board of Regents
An Accelerating Process for Engaging Stakeholders in Reaccreditation and Planning
Capital Needs Analysis
Committee on Institutional Cooperation (CIC)
Continuous Improvement in a Continuous Improvement Program
Creating a Culture in Assessment and Improvement
Creating a Culture of Assessment (University of Illinois)
Delivering Excellence: Admitting, Retaining, and Graduating Students with Disabilities and Delivering on the Promise of Employment
Dynamic Change: Creating a Critical Difference in Student Experiences at Rhodes College
From Strategic Vision to Implementation: Leading Large Scale Change at the University of Illinois
How Benchmarking is Making a Difference at Carleton University
Implementing a Virtual Business Intelligence Competency Center in a Highly Decentralized Research University
Leveraging Leadership: Driving and Allowing for Change (handout)
Leveraging Leadership: Driving and Allowing for Change
Leveraging Student Employment to Increase Retention
Online and Hybrid Courses: Incorporating Student Learning Styles and Measuring Learning Outcomes
Online Support for Personal Development Planning and Work-Related Learning
Program Review: Maximizing Faculty Efforts - Merging Processes
Richland College: Using Baldrige Discipline to Create and Sustain a Culture of High Performance
Using Kaizen to Improve Productivity
WIKI@University of Washington
Working Toward a Culture of Service Excellence: An Event-Based Approach
February 2008 - NCCI/ACE Pre-Conference Workshop
Taking Charge of Change: Approaches for Implementing Broad-based Institutional Change
National Consortium for Continuous Improvement in Higher Education
February 10, 2008
Manchester Grand Hyatt Hotel
San Diego, CA
Taking Charge of Change
The First Success Story: University System of Maryland
The Second Success Story: University of California East Bay
The Third Success Story: University of Leeds
Photo Gallery
Leading and Positioning a University to Shape Its Future
February 12, 2008
Competing on Innovation, Quality, Partnering and Price
University of Wisconsin-Madison: Integrated Strategy Since 1989
2007 Fall Symposium - Winds of Change: Quality in The Southwest
National Consortium for Continuous Improvement in Higher Education
October 11 - 12, 2007
University of Central Oklahoma
Edmond, OK
NCCI Winds of Change
Baldrige Culture of Higher Performance
Appreciative Inquiry and Baldrige Criteria
Structuring Your College for CQI
Alignment for Quality and Mission from a Baldrige Winner's View
Re-engineering Enrollment Management
Assessment as Learning
Building a Climate of Quality Improvement: Preliminary Results from the Year of the Department Initiative
The Role of Special Accreditation in Quality Improvement - AACSB
The Role of Special Accreditation in Quality Improvement - NCATE
The Role of Special Accreditation in Quality Improvement - ABET
Student Learning Outcomes - Infrastructure for a Culture of Evidence
Using Quality Tools to Speed Continuous Improvement
Never Let it Rest: Building Educationally Effective Institutions to Enhance Student Success
Habits of Mind for Quality Institutions
Working with Your State Quality Foundation
Spellings and the Future - What Might it Mean for Higher Education
July 2007 Annual National Conference Sessions
National Consortium for Continuous Improvement in Higher Education
Eighth Annual National Conference
New Orleans Marriott
New Orleans, Louisiana
July 26-28, 2007
Conference Program and Photo Gallery
Conference Summary
Conference Evaluations: Survey Summary, Survey Comments Summary, Survey Concurrent Sessions Summary
Planning is Essential. Plans are Useless: A Role for Improvisation in Higher Education
A Business Plan for Higher Education: Speaking the Same Vocabulary as Our Stakeholders
Implementing a Multiple Unit Measurement Focus Through the Use of Customer and Employee Surveys
A Unique Assessment Partnership Opportunity: An Overview of Binghamton University's Collaboration with StudentVoice
Making Process Improvement Manageable
You're Invited - Getting Everyone Involved in Organizational Planning
Creating Sustainable Leadership in Higher Education to Build a Performance Culture
The Development of Institutional Performance Measures at the University of Virginia
Positive Planning: Engaging the Organization in Planning the Future
Quality Assurance: Implementing a Provincial Process
Converging on Transformational Learning
Strategic Planning and Accreditation: Merged Processes for Continuous Improvement
The Baldrige Solution: Creating a Sustainable Organization
An Actor-Network Approach to Leading Technological Change: Implementing a New Technology at a Prominent U.S. Research University - 1 of 2
An Actor-Network Approach to Leading Technological Change: Implementing a New Technology at a Prominent U.S. Research University - 2 of 2
Business Continuity Planning: A New Web Tool for Higher Education
Using Business Process Management to Establish a Student One Stop Center
Administration, Staff and Faculty Women Working Toward a Culture of Mentoring: Taking the Next Step
Continuous Improvement in Action - A University Lean Experience
Video Clip 1 for Continuous Improvement in Action
Video Clip 2 for Continuous Improvement in Action
Video Clip 3 for Continuous Improvement in Action
Creating Continuous Improvement by Teaching Distributed Leadership
Student Success and Retention in a Community College - An Integrated Approach
After the Storm, Came Improvements
Importance of Strategic Leadership
Accountability: Actually Doing Something About It
A University's Response to Post Hurricane Katrina Conditions
Quick Snack - Poster Session - Pennsylvania State University
2007 Spring Symposium - IMPACT: Measuring and Demonstrating the Strategic Value of Improvement Initiatives
National Consortium for Continuous Improvement in Higher Education
April 20, 2007
Davidson Conference Center
University of Southern California
Powerpoint Presentation
Key Stakeholder Communication Plan Worksheet
Overarching Goal Worksheet 4/20/07
Overarching Goal Worksheet - Sample
Planning Executing For Results Icebreaker
Sample Strategic Plan 4/20/07
February 2007 - NCCI/ACE Pre-Conference Workshop
Effective Practices for Increasing Access
National Consortium for Continuous Improvement in Higher Education
February 11, 2007
Omni Shoreham Hotel
Washington, D.C.
Powerpoint Presentation
2007 ACE Annual Meeting Presentations
October 2006 - Roundtable Session on How to Implement Large-Scale Change
National Consortium for
Continuous Improvement in Higher Education
October 27, 2006
Jurys Washington Hotel – DuPont Circle
Washington, D.C.
Roundtable Summary
Ms. Colette Sheehy, Vice President for Management and Budget, University of Virginia
Dr. Julie Furst-Bowe, Vice Chancellor of Academic and Student Affairs, University of Wisconsin-Stout
July 2006 Campus of the Future Presentation
Building Organizational Capacity
BOC Diagram
Representative Questions
Description
Campus of the Future Presentation: Building Organizational Capacity
July 2006 Annual National Conference Sessions
National Consortium for Continuous Improvement in Higher Education
Seventh Annual National Conference
Sheraton Waikiki
Honolulu, Hawaii
July 6-8, 2006.
Conference Summary and Photo Gallery
Leading Leaders to Lead
Academincs are from Mars...Administrators are from Venus
Building Future Collaboration and Commitment for Change: Future Searches in Higher Education
Collaborative Strategic Planning in Student-Centered University
From Thinking About Quality Improvement to Implementation: Strategically Enveloping Departments and Leaders in the Institutional Quality Management
Endeavor
The Year of the Department: A Call to Engagement
A Process for Integrating Quality and Process Efficiency
The Leadership Scorecard: A New Approach to Leadership Assessment and Development
Your Mission, Should You Choose to Accept IT: Engaging Stakeholders Campus-wide in Collaborative, Sustainable, Strategic Thinking and Planning
Meeting the 'Great Divide': Establishing Unified Culture for Planning and Assessment
Best Practices: Performance Measures,
Developing Knowledge Workers for Improved Service Delivery
An Engaging Master Planning Process for a Changing Environment
A View from Outside our Fishbowl
Insights from a Centralized Improvement Effort in a Decentralized University
Program Assessment System Design to Enhance Collaboration and Improvement
Best Practices Session - Notes from Participants' Sharing
March 2006 Spring Conference Sessions
National Consortium for Continuous Improvement in Higher Education
Spring Conference
MIT, Cambridge, Massachusetts on
March 27, 2006.
Welcome to MIT
Organizing and Analyzing Data to Enable Smart Planning
Building a Culture of Continual Improvement with Students as Partners
EHS Management System Development
Fostering a Campus Committed to Environmental Sustainability
Division of Student Life Toward a Shared Administrative Services Model
Transforming Business Practices: Business Service Centers
Advancing to the Top 100 Through Rigorous
Enrollment Management
MIT Rewards and Recognition Program
Sherwin Greenblatt Biography
and Photo
Imperative for New Business Models
July 2005 Annual Conference Sessions
National Consortium for Continuous Improvement in Higher Education
Sixth Annual National Conference
Baltimore, Maryland
July 8 - 10, 2005
Program Information
Conference Summary
Pioneering Lean Six Sigma Implementation at a Public University
Strategic Planning: Exploring the tension between delivering process content and developing new process capabilities
University of Washington - Financial Management Strategic Planning Experience
Linking the Academic Program Review Process with Strategic Planning and Continuous Improvement
Roundtable of Ideas on Best Practices
Departmental Strategic Planning
Process Improvement to Achieve Institutional Effectiveness
Adding Sports Talk to your Facilitation Tool Kit
An Interactive Baldrige-based Self-study Process for Performance Improvement
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UCO CQI Process Handout
and Prework_Survey Handout
Holding Managers Accountable in Tough Times
Planning from Scratch - Challenges of Developing a First Strategic Plan
A Procurement Revolution at UC Berkeley Through Process Improvement
Strategic Planning from an Institutional Research Perspective
Using Performance Chain Ayalysis as an Informational, Strategic and Managerial Tool
6 Conversations: Making Peformance Management Work in Your Organization
Strategic Allocation of Resources: Dollars, People, and Space
The event was co-sponsored by the National Consortium for Continuous Improvement in Higher Education (NCCI) and the American Council on Education (ACE), and was held in conjunction with ACE's Annual Meeting on February 12-15.
Power Point Presentation
October 2004 - Roundtable Session on Developing Leaders in Higher
Education
Sponsored by NCCI - the National Consortium for
Continuous Improvement in Higher Education
October 18, 2004
Jury’s Hotel – DuPont Circle / Washington D.C.
July 2004 Annual Conference Sessions
National Consortium for Continuous Improvement in Higher Education
Fifth Annual National Conference
Milwaukee, Wisconsin
July 16 - 18, 2004
Keynote Presentation by Francis L. Lawrence,
President Emertus and University Professor, Rutgers, The State University
of New Jersey - The Challenge of Change: The Future of Continuous
Improvement Programs
Program
Information
July 2003 Annual Conference Sessions
July 2002 Annual Conference Sessions
June 2001 Annual Conference Sessions
June 2000 Annual Conference Session
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