President *
Dr. Kathryn L. Burkgren (2013)
Director of Organizational Development for Faculty & Staff
Cornell University
20 Thornwood Drive, Suite 103
Ithaca, NY 13073
Telephone (607) 255-7867
Fax (607) 255-7940
Email: klb18@cornell.edu
Past President *
Margaret Harrington (2013)
Director, Organization Improvement Services
University of Southern California
3500 South Figueroa St, Suite 117
Los Angeles, CA 90007-8013
Telephone (213) 821-2100
Fax (213) 821-2104
Email: harringt@usc.edu
Vice President *
Catherine L. Lilly (2013)
University of Michigan
3032 Fleming Administration Building
203 Thompson Street
Ann Arbor, Michigan 48109
Telephone (734) 647-7890
fax (734) 936-8730
Email clilly@umich.edu
Secretary *
Teresa A. Hartnett (2013)
Director of Administration and Business Analysis
University of Memphis
367 Admin Building
Memphis, TN 38152
Telephone (901) 678-3888
Fax (901) 678-5128
Email thartntt@memphis.edu
Treasurer *
Stig Lanesskog (2013)
Associate Provost for Strategic Planning and Assessment
University of Illinois
217 Swanlund Admin. Bldg. M/C 304
Champaign, IL 61820
Telephone (217) 244-4948
Fax (217) 244-5639
Email: slanessk@uiuc.edu
Excellence Team Leader *
Dr. Sue Henderson (2013)
Chief Operating Officer and
Vice President of Institutional Advancement
Queens College
65 30 Kissena Blvd
Flushing, NY. 11367
Phone: (718) 997-5557
Email: sue.henderson@qc.cuny.edu
Ms. Maury Cotter (2014)
Dir. of Strategic Planning & Quality Improvement
University of Wisconsin - Madison
193 Bascom Hall
500 Lincoln Drive
Madison, WI 53706
Phone: (608) 262-9313
Email: mcotter@wisc.edu
Dissemination Team Leader *
Lawrence V. Gould (2013)
Provost & Chief Academic Officer
Fort Hays State University
Sheridan Hall 302, 600 Park Street
Hays, KS 67601-4099
Telephone (785) 628-4241
Fax (785) 628-4157
Email: lgould@fhsu.edu
Conferences and Learning Team Leader *
Sherry F. Abernathy
Assistant Dean of Student Services
School of Technology
North Carolina A&T State University
1601 East Market Street
Greensboro, NC 27411
Telephone: (336) 334-7359
Email: sfaberna@ncat.edu
Membership & Outreach Committee Chairs
Catherine L. Lilly
University of Michigan
3032 Fleming Administration Building
503 Thompson Street
Ann Arbor, Michigan 48109
Telephone (734) 647-7890
Fax (734) 936-8730
Email clilly@umich.edu
Teresa A. Hartnett
Director of Administration and Business Analysis
University of Memphis
367 Admin Building
Memphis, TN 38152
Telephone (901) 678-3888
Fax (901) 678-5128
Email thartntt@memphis.edu
Members
Ms. Linda Baer (2014)
Assistant Vice Chancellor, Business Services, and Comptroller
Purdue University - Calumet
2200 169th Street
Hammond, IN 46323-2094
Phone: (219) 989-2670
E-mail: baer@purduecal.edu
Mary Jane Brukardt (2014)
Special Asst To the Chancellor For Strategic Planning
University of Wisconsin-Eau Claire
105 Garfield Avenue, Schofield 206
Eau Claire, WI 54702-4004
Telephone (715) 836-4353
Fax (715) 836-2902
Email brukarmj@uwec.edu
Dr. Christopher Crawford (2014)
Assistant Provost for Quality Management
Fort Hays State University
304 Sheridan Hall
600 Park Street
Hays, KS 67601-4099
Phone: (785) 628-4531
E-mail: ccrawfor@fhsu.edu
Dr. John R. Dew (2014)
Senior Vice Chancellor
Troy University
247 Adams Administration
Troy, AL 36082
Phone: (334) 670.5991
E-mail: jrdew@troy.edu
Shane Fortune (2013)
Manager of Business Intelligence
Ross School of Business and Lead Business Systems Analyst
Information & Technology Services
University of Michigan
701 Tappan St, Rm R3418
Ann Arbor, MI 48109-1234
Telephone (734) 647-9057
Fax (734) 763-0671
Email sfortune@umich.edu
Dr. Paula Gill (2014)
Assoc. VP of Institutional Effectiveness
Belmont University
1900 Belmont Blvd.
Nashville, TN 37212-3758
Phone: (615) 460-6184
Email: paula.gill@belmont.edu
Dr. Linda Kieffer (2014)
Vice Provost, Academic Administration
Eastern Washington University
220 Showalter
Cheney Washington 99004
Phone (509) 359-6345
Email: lkieffer@ewu.edu
Ms. Kerry Kuenzi (2012)
Administrator/Quality Improvement Champion
University of Washington
UW Tower T-12, Box 359445
Seattle, WA 98195-9445
Telephone (206) 616-0201
Fax (206) 543-0801
Email: kkuenzi@u.washington.edu
Karen Kusler (2013)
Director of Instructional Assessment
Tarrant County College
May Owen Center
1500 Houston Street
Fort Worth, TX 76102-6524
Phone: (817) 515-5563
Email: karen.kusler@tccd.edu
Dr. Elmira Mangum (2014)
Vice President for Planning and Budget
Cornell University
Day Hall, Room 436
Ithaca, NY 14853
Phone: (607) 255-0155
Email: em443@cornell.edu
Ms. Angela Martin (2014)
Vice President for Financial Operations and Treasurer
University of Kentucky
214 Main Building
Lexington, KY 40506-0032
Phone: (859) 257-9830
Email: angelam@email.uky.edu
Rene Stewart O'Neal (2012)
Director of University Planning
Michigan State University
340 Hannah Administration Bldg
East Lansing, MI 48824
Telephone (517) 355-5115
Fax (517) 432-5667
Email rsoneal@msu.edu
Ms. Barbara Sherlock (2014)
Senior Planning and Improvement Associate
Penn State University
Office of Planning & Institutional Assessment
502 Rider Building
University Park, PA 16801
Phone: (814) 863.8721
E-mail: bjs12@psu.edu
International Member(s)
Cindy Taylor (2014)
Associate Director, Office of Quality Initiatives
Carleton University
1125 Colonel By Drive, 2016 Dunton Tower
Ottawa, Ontario, Canada, K1S 5B6
Phone: (613) 520-7847
Email: cindy_taylor@carleton.ca
ACE Affiliate
Bruce Briggs
Vice President & CIO
American Council on Education
One Dupont Circle, Suite 1B-10
Washington, DC, 2003
Telephone (202) 939-9439,
Email bruce_briggs@ace.nche.edu
NACUBO Affiliate
Matt Hamill
Senior Vice President Advocacy and Issue Analysis
National Association of College and University Business Officers
1110 Vermont Avenue, NW, Suite 800
Washington, DC 20005-3593
Telephone (202) 861-2529
Email matt.hamill@nacubo.org
Distinguished Advisors
NCCI’s mission has caught the attention of many leaders in higher education who are, themselves, actively engaging in “continuous improvement” approaches. A number of these leaders have generously shared their wisdom and advice, as NCCI strives to best advance excellence in higher education on a national scale.
Following are some of the leaders who serve as advisors to NCCI. We thank them for the many ways in which they continue to help us, including serving as final judges for NCCI’s Leveraging Excellence Award, as speakers at national conferences, as authors of articles featuring continuous improvement successes, and as informal advisors and advocates.
• Ronald Crutcher, President, Wheaton College
• Muriel Howard, President, AASCU
• Mo Qayoumi, President, Cal State East Bay
• Lou Anna K. Simon, President, Michigan State University
• David J. Skortin, President, Cornell University
Staff
Administrative Director
Christopher G. Blake, CAE
342 North Main Street
West Hartford, CT 06117
Telephone (860) 586-7567, ext. 565; Fax: (860) 586-7550
Email: cblake@ncci-cu.org
Association Administrator
Jennifer Gentry
342 North Main Street
West Hartford, CT 06117
Telephone (860) 586-7567 ext 529, Fax (860) 586-7550
Email jgentry@ncci-cu.org
* Executive Team Member and Board Member
