2017 Annual Conference Presentations

Twin Missions: Honoring Tradition/Shaping the Future

Minneapolis, MN

Session titles are linked with the PowerPoint/Handout for that session. Note if the session is not linked we were not supplied or given permission to post the content of that session.

Interest in seeing images from the conference? Click here to view our photo gallery!

Thursday, July 27, 2017
7:30 AM – 5:00 PM Registration
8:30 AM – 4:30 PM Pre-Conference Full Day Workshops
Lean Six Sigma Applied in Higher Ed: Interactive Yellow Belt Course – Allorah Wyman Pradenas; Ashley Gambhir, University of California, San Diego
Coaching Leadership: A Necessary Skill for Moving Agendas in Higher Education Institutions – Yael Bacharach, Bacharach Leadership Group; Katheryn Burkgren, Cornell University; Chris Halladay, Lehigh University
Pre-Conference Half Day Workshops
8:30 AM -12:00 PM The People Side of Innovation – Leveraging Strengths for Successful ChangeDuane Wilson, University of Notre Dame
8:30 AM -12:00 PM Sustaining Continuous Improvement through Experiential Learning and Reflective Practice – Philip Mansfield; Samah Sabra, Carleton University
1:00 PM – 4:30 PM University of Minnesota Campus Visit and Program – Christopher Bucksa, University of Minnesota

· 1-1:30 Project Management Collaborators

· 1:30 – 1:40 Break

· 1:40 – 2:10 Digital Badges

· 2:10 – 2:20 Break

· 2:20 – 4:00 Participatory Leadership: Leader as Host and Convener

1:00 PM – 4:30 PM Inclusive Excellence: Exploring the Interconnections Between Multiple Identities at the Personal, Group and Organizational Levels – Jennifer Fonseca; Kathryn Burkgren, Cornell University
1:00 PM – 4:30 PM Harness the Power of Your Change – Enabling systems – Lisa Terry, University of California-Davis; Kathleen Scott, California State University – Fresno; Bridget Wikidal, California State University – Long Beach; Scott McAllister, Prosci
4:45 PM – 5:15 PM First-Time Attendee Networking Reception
5:15 PM – 6:45 PM Opening Networking Reception
7:00 PM Networking Group Dinners
Friday, July 28, 2017
7:00 AM – 5:00 PM Registration
7:30 AM – 9:00 AM Continental Breakfast
8:30 AM – 9:00 PM Welcome & Opening Remarks – Teresa Hartnett
9:00 AM – 10:00 AM Keynote: Generational Changes and Its Impact on Colleges and Universities – Jaime Casap, Google
10:15 AM – 11:15 AM Just Don’t Call it LEAN. A Lean Transformation – Tarrant County College
Don’t Just Hire the Best Person – Helping Faculty Develop a Strategic Hiring Plan So They Can Find the Best Person and Fill a Strategic Need – University of Washington
Preparing Higher Education Leaders: A Conceptual, Strategic and Operational Approach – Rutgers
Twin Partners: Intentional Engagement of Faculty and Students in Creating and Implementing a Strategic Plan – University of Virginia
11:30 – 12:30 PM Employee Net Promoter Score – a Meaningful Metric for Assessing Higher Education Workforce ProfileUniversity of California, San Diego
Catalyst for Change: Academic and Administrative Unit Reviews – Notre Dame
Improving Research Administration from End-to-End University of California – Berkeley
Using Clifton StrengthsFinder (CSF) to Enhance Teamwork and Strategic Planning – University of Kansas Medical Center
12:30 PM – 1:45 PM Annual Business Meeting and Awards Lunch
2:00 PM – 3:00 PM Building a Metrics Program to Fit your Organizations Changing Needs – University of California – Berkeley
Establishing Institutional Strategic Coordination and Alignment in a Decentralized Environment – Northwestern University
Weaving the Future: Three Plans, Nine Months, One Integrated Planning Process – University of Wisconsin – Eau Claire, Pennsylvania State University
Who is Your Customer? Using Customer and Staff Surveys to Make Real ChangeUniversity of California – Riverside, California State University, University of California – San Diego, University of California – Irvine
Awards Panel – University of California – Berkeley, University of Wisconsin – Madison
3:30 – 5:00 PM Integrating Continuous Improvement with organizational AccreditationIndiana University
Fearless Succession Management: Innovative Strategies from Three InstitutionsUniversity of Virginia, Cornell University, Villanova University
An Anthropological Perspective on Aligning Traditions and Change in Higher Education: Navigating Constituencies with Conflicting Interests – University of Missouri, Syracuse University, University of Missouri, Southern Utah University (Handout)
Office of???: Changing Nature of OD Offices in Higher EducationUniversity of Wisconsin, University of Michigan, University of Washington, Rutgers University (Handout)
5:00 PM – 6:30 PM Networking Reception
6:45 PM Networking Group Dinners
Saturday, July 29, 2017
7:30 AM – 8:30 AM Breakfast
7:45 AM – 8:45 AM The NCCI/TSI Community of Discovery 2.0: Your University’s Unfair Advantage: The Student ExperienceDan Feely and Jessica Schein, TSI
8:45 AM – 10:15 AM Walk with a Purpose… And Improve Your Organization!University of Virginia
Linking Strategy, Planning and Performance Management-A Success StoryNYU Abu Dhabi Athabasca University
Move-It! For Quick ResultsUniversity of Notre Dame
How to Start a Grassroots Movement: UCR’s Organizational Excellence Initiative – University of California – Riverside
10:30 AM – 11:30 AM Managing Complex Improvements Through Portfolio Management – University of California – San Diego, University of California – Irvine, California State University, University of California – Riverside
Bridging Planning and Assessment Functions to Foster Continuous Improvement – Texas State University
Building Quality Community through Engagement and opportunityUniversity of Virginia
Stepping Stones for Success Program at University of Washington – University of Washington
11:45 – 1:30 PM Lunch
12:15 PM Keynote: Past Why to How: Driving Innovation at your Institution with the Help of the NCCI/ModernThink Innovation Index – Rich Boyer & Catherine Lilly