NCCI Annual Conference

About the NCCI Annual Conference

The Network for Change and Continuous Innovation’s (NCCI) Annual Conference features Keynotes, General Sessions, and concurrent sessions designed to educate its attendees. The Conference provides unparalleled opportunities for members and non-members to share insights and solutions regarding continuous improvement, process improvement, strategic planning, Lean, project management, and innovation in higher education. The Annual Conference is held in July of each year, just before the National Association of College and University Business Officers’ (NACUBO) Annual Meeting.

The 2017 Annual Conference was held July 27-29, 2017, in Minneapolis, MN. Check out our photo gallery here!

Learn how the NCCI Annual Conference can make a difference at your institution

Teresa Hartnett speaks about the benefits of networking at the Annual Conference, implementing best practices, and engaging with academic and administrative change leaders.

Annual Conference Information

The 2017 NCCI Annual Conference will take place July 27-29 at the Hilton Minneapolis in Minneapolis, Minnesota. Click on a tab below for additional information about the Conference.

Conference Hotel

The Hilton Minneapolis is fully booked on Tuesday, July 25, Wednesday, July 26 and Saturday, July 29 and reaching capacity during our conference dates. For your convenience, if we are fully booked we have secured additional space at our overflow hotel, Double Tree Suites by Hilton Hotel Minneapolis, a 6 minute walk from our conference hotel.

Hilton Minneapolis

1001 Marquette Avenue South
Minneapolis, MN

Phone: (612) 376-1000
Fax: (612) 397-4875

The Conference room rate is $175 per night, plus taxes and fees. The hotel will honor that rate, based on availability, from Thursday, July 27 through Sunday, July 30.

About the Hotel >>

Book your Room >>

Directions to the Hotel >>

Double Tree Guest Suites Minneapolis

1101 LaSalle Avenue
Minneapolis, Minnesota, 55403, USA

Phone: (612) 332-6800
Fax: (612) 332-8246

About the Hotel >>

Book your Room >>

Directions to the Hotel >>


Register Now!


Registration Fees


Early Bird
Prior to 5/15

After 5/15

Member $650 $750
Non-member $875 $975
Speaker $650 $700
Guest (ticket for evening receptions) $50 $50
Pre-Conference Workshop – Half-day $125 $125
Pre-Conference Workshop – Off-site and Full-day $200 for off-site and Pre-Conferences requiring purchase of materials $200 for off-site and Pre-Conferences requiring purchase of materials


Registration Cancellation Policy

All cancellations emailed or postmarked prior to July 13 will be subject to a $75 cancellation fee. Cancellations emailed or postmarked after July 13 will forfeit all registration fees. Forfeited fees cannot be applied to future meetings. Substitutions from within the same institution are permitted at no additional cost. All substitutions must be made in writing and accompanied by a completed NCCI Conference Registration Form. Exceptions due to extraordinary circumstances will be considered on a case-by-case basis.

 Schedule at a Glance

Click here for a pdf version of our Conference-at-a-Glance!


Thursday, July 27

7:30 am – 5:00 pm Registration
8:30 am – 4:30 pm Full Day Preconference Workshops
8:30 am – Noon Half Day Preconference Workshops
1:00 pm – 4:30 pm Half Day Preconference Workshops
4:45 pm – 5:15 pm First-time Attendee Networking Reception
5:15 pm – 6:45 pm Opening Networking Reception
7:00 pm Networking Group Dinners

Friday, July 28

7:00 am – 5:00 pm Registration
7:30 am – 9:00 am Continental Breakfast
8:30 am – 9:00 am Welcome and Opening Remarks
9:00 am – 10:00 am Opening Keynote
10:15 am – 12:30 pm Concurrent Sessions
12:30 pm – 1:45 pm Annual Business Meeting and Awards Lunch
2:00 pm – 5:00 pm Concurrent Sessions
5:00 pm – 6:30 pm Networking Reception
6:45 pm Networking Group Dinners

Saturday, July 29

7:30 am – 8:30 am Full Breakfast & Concurrent Sessions
8:45 am – 11:30 am Concurrent Sessions
11:45 am – 1:30 pm Keynote and Closing


Conference Program

Thursday, July 27, 2017
7:30 AM – 5:00 PM Registration
8:30 AM – 4:30 PM Pre-Conference Full Day Workshops
Lean Six Sigma Applied in Higher Ed: Interactive Yellow Belt Course – Allorah Wyman Pradenas; Ashley Gambhir, University of California, San Diego
Coaching Leadership: A Necessary Skill for Moving Agendas in Higher Education Institutions – Yael Bacharach, Bacharach Leadership Group; Katheryn Burkgren, Cornell University; Chris Halladay, Lehigh University
Pre-Conference Half Day Workshops
8:30 AM -12:00 PM The People Side of Innovation – Leveraging Strengths for Successful ChangeDuane Wilson, University of Notre Dame
8:30 AM -12:00 PM Sustaining Continuous Improvement through Experiential Learning and Reflective Practice – Philip Mansfield; Samah Sabra, Carleton University
1:00 PM – 4:30 PM University of Minnesota Campus Visit and Program – Christopher Bucksa, University of Minnesota

· 1-1:30 Project Management Collaborators

· 1:30 – 1:40 Break

· 1:40 – 2:10 Digital Badges

· 2:10 – 2:20 Break

· 2:20 – 4:00 Participatory Leadership: Leader as Host and Convener

1:00 PM – 4:30 PM Inclusive Excellence: Exploring the Interconnections Between Multiple Identities at the Personal, Group and Organizational Levels – Jennifer Fonseca; Kathryn Burkgren, Cornell University
1:00 PM – 4:30 PM Harness the Power of Your Change – Enabling systems – Lisa Terry, University of California-Davis; Kathleen Scott, California State University – Fresno; Bridget Wikidal, California State University – Long Beach; Scott McAllister, Prosci
4:45 PM – 5:15 PM First-Time Attendee Networking Reception
5:15 PM – 6:45 PM Opening Networking Reception
7:00 PM Networking Group Dinners
Friday, July 28, 2017
7:00 AM – 5:00 PM Registration
7:30 AM – 9:00 AM Continental Breakfast
8:30 AM – 9:00 PM Welcome & Opening Remarks – Teresa Hartnett
9:00 AM – 10:00 AM Keynote: Generational Changes and Its Impact on Colleges and Universities – Jaime Casap, Google
10:15 AM – 11:15 AM Just Don’t Call it LEAN. A Lean Transformation – Tarrant County College
Don’t Just Hire the Best Person – Helping Faculty Develop a Strategic Hiring Plan So They Can Find the Best Person and Fill a Strategic Need – University of Washington
Preparing Higher Education Leaders: A Conceptual, Strategic and Operational Approach – Rutgers
Twin Partners: Intentional Engagement of Faculty and Students in Creating and Implementing a Strategic Plan – University of Virginia
11:30 – 12:30 PM Employee Net Promoter Score – a Meaningful Metric for Assessing Higher Education Workforce ProfileUniversity of California, San Diego
Catalyst for Change: Academic and Administrative Unit Reviews – Notre Dame
Improving Research Administration from End-to-End University of California – Berkeley
Using Clifton StrengthsFinder (CSF) to Enhance Teamwork and Strategic Planning – University of Kansas Medical Center
12:30 PM – 1:45 PM Annual Business Meeting and Awards Lunch
 2:00 PM – 3:00 PM Building a Metrics Program to Fit your Organizations Changing Needs – University of California – Berkeley
Establishing Institutional Strategic Coordination and Alignment in a Decentralized Environment – Northwestern University
Weaving the Future: Three Plans, Nine Months, One Integrated Planning Process – University of Wisconsin – Eau Claire, Pennsylvania State University
Who is Your Customer? Using Customer and Staff Surveys to Make Real ChangeUniversity of California – Riverside, California State University, University of California – San Diego, University of California – Irvine
Awards Panel –  University of California – Berkeley, University of Wisconsin – Madison
3:30 – 5:00 PM Integrating Continuous Improvement with organizational AccreditationIndiana University
Fearless Succession Management: Innovative Strategies from Three InstitutionsUniversity of Virginia, Cornell University, Villanova University
An Anthropological Perspective on Aligning Traditions and Change in Higher Education: Navigating Constituencies with Conflicting Interests – University of Missouri, Syracuse University, University of Missouri, Southern Utah University (Handout)
Office of???: Changing Nature of OD Offices in Higher EducationUniversity of Wisconsin, University of Michigan, University of Washington, Rutgers University (Handout)
5:00 PM – 6:30 PM Networking Reception
6:45 PM Networking Group Dinners
Saturday, July 29, 2017
7:30 AM – 8:30 AM Breakfast
7:45 AM – 8:45 AM The NCCI/TSI Community of Discovery 2.0: Your University’s Unfair Advantage: The Student ExperienceDan Feely and Jessica Schein, TSI
8:45 AM – 10:15 AM Walk with a Purpose… And Improve Your Organization!University of Virginia
Linking Strategy, Planning and Performance Management-A Success StoryNYU Abu Dhabi Athabasca University
Move-It! For Quick ResultsUniversity of Notre Dame
How to Start a Grassroots Movement: UCR’s Organizational Excellence Initiative – University of California – Riverside
10:30 AM – 11:30 AM Managing Complex Improvements Through Portfolio Management – University of California – San Diego, University of California – Irvine, California State University, University of California – Riverside
Bridging Planning and Assessment Functions to Foster Continuous Improvement – Texas State University
Building Quality Community through Engagement and opportunityUniversity of Virginia
Stepping Stones for Success Program at University of Washington – University of Washington
11:45 – 1:30 PM Lunch
12:15 PM Keynote: Past Why to How: Driving Innovation at your Institution with the Help of the NCCI/ModernThink Innovation Index – Rich Boyer & Catherine Lilly


About Minneapolis

Minneapolis is the largest city in Minnesota with a population of more than 400,000. Located on the banks of the Mississippi River across from Saint Paul, Minneapolis features a vibrant downtown with restaurants, theaters, parks, lakes, and family attractions.

About Minneapolis >>

Things to do in Minneapolis >>

Restaurants >>

Event calendar >>


Register Today for 2017 Annual Conference, July 27-29

Registration is now open for the NCCI 2017 Annual Conference, July 27-29, at the Minneapolis Hilton Hotel. The Conference features 24 concurrent educational programs, thought-provoking keynote speakers, awards and recognition, and unparalleled opportunities for higher education change leaders to network and share ideas and solutions. Register today for the members only discount.

The Value of the Annual Conference

Read a powerful testimonial about the NCCI Annual Conference from Mark Robinson, Head of Change at the University of Saint Andrews in Scotland. “Presentations were many and varied, all were extremely interesting and relevant, and were delivered by excellent speakers,” said Robinson.

I was able to make excellent and personal connections with participants and I really got a strong sense of community in this group. People went out of their way to help, offer advice, and [help me] make links with others I would benefit from meeting.

NCCI Annual Conference Future Dates and Locations

Be a part of change and innovation in higher education for years to come!

NCCI 2018

July 19 – 21, 2018
Long Beach, California

NCCI 2019

July 11 – 13, 2019
To Be Determined

NCCI 2020

July 9 – 11, 2020
Washington, D.C.


The keynote addresses, preconference workshops concurrent sessions at the NCCI Annual Conference are designed to meet the needs of leaders in higher education at all levels of experience with change.