Coffee Breaks

Online Coffee Breaks

NCCI Coffee Breaks are a series of hour-long webinar discussions led by higher education thought leaders. There are no registration fees, however, registration is required. Take a look at the upcoming and past Coffee Breaks!


Transforming the Student Experience – Tools and Techniques That Matter

Presenter: Dan Feely, Managing Partner, Transforming Solutions, Inc.
Tuesday, Jan. 31, 2017, 12:30 – 1:30 p.m. ET

Presentation Slides


Learning From the Inside and the Outside – Administrative Unit Review

Presenters: Sarah Collie, University of Virginia; Carol Mullaney, University of Notre Dame; Maury Cotter, University of Wisconsin-Madison (retired)
Thursday, March 30, 2017, 12:30 – 1:30 p.m. ET

From Lemons to Culture Change: Moving From a SACS Monitoring Report to a Culture of Continuous Improvement

Presenter: Shannon Cribbs, Virginia Commonwealth University
Wednesday, April 26, 2-17, 12:30 – 1:30 p.m. ET

Coaching Leadership: A Necessary Skill for Leading Change in Today’s Higher Education Institutions

Presenter: Yael Bacharach, Bacharach Leadership Group
Tuesday, May 16, 2017, 12:30 – 1:30 p.m. ET

Using Balanced Scorecards, Lean and Liberating Structures to Accelerate Strategic Planning and Implementation

Ruth Johnston, University of Washington
Wednesday, June 14, 2017, 12:30 – 1:30 p.m. ET



Open to both members and non-members, Coffee Breaks are a great way for those new to NCCI to become more familiar with the organization.

Survey Says…! How to Use Surveys to Drive Impactful Business Decisions

Presenter: Angela Song, University of California San Diego
Thursday, November 17, 2016, 2:00-3:00 p.m. ET
Presentation Slides

Continuing Momentum for Change

Presenters: Dr. James Schmidt, Chancellor; Kristen Hendrickson, Executive Director, Administrative Support and Knowledge Center; Bill Feltz, Executive Director, Advising, Retention and Career Center, University of Wisconsin-Eau Claire
October 20, 2016, 12:30-1:30 p.m. ET
Presentation Slides

Research UVA – The “Key to the City” of Research

Presenters: Lee Baszczewski, Vonda Durrer, University of Virginia
September 15, 2016, 11:30-12:30 p.m. ET
Presentation Slides

Who’s on First?  How to Create a Positive Accountability Culture

Presenter: Roxi Hewertson, President and CEO, Highland Consulting Group, Inc. and
Tuesday, June 21, 2016, 12:30 – 1:30 p.m. ET
Presentation Slides

Change Management Research Highlights for Higher Education

Presenters: Tim Creasey, Chief Innovation Officer, and Scott McAllister, Vice President for Growth, Prosci
Thursday, June 2, 2016, 12:30 – 1:30 p.m. ET
Presentation Slides

Breakthroughs and Lessons Learned From Year 1 of our Community of Discovery

Presenters:  Dan Feely, Transforming Solutions, Inc. (TSI), Teresa Hartnett, NCCI President, Jane Ginniver, University of Sheffield, Linda Smith, Joliet Junior College; Marilyn Thompson and Nancy Collins, University of Waterloo

Thursday, May 19, 2016, 12:30 p.m. – 1:30 p.m. ET
Presentation Slides


In 2015-16, the average Coffee Break attendance was 41 registrants, with a high of 70 participants.