NCCI Officers and Committee Chairs Conference Call, November 14, 2003

Participants: John Dew, Ron Coley, Maury Cotter, Van Gray, Richard Norman, Kate Riley, and Susan Clarke

1. Roundtable update.
• Maury Cotter talked with one participant, John C. Anderson, Associate Dean of Administration, Carlson School of Management, University of Minnesota. He termed the event “awesome” and wants to continue NCCI involvement. Richard Norman reported that Miami’s Provost, Ronald Crutcher, was impressed and wants to do more.
• Feedback to date slim but generally positive except for comments about over- processing and insufficient connection time. A historic event and well received.
• Susan Clarke and Maury Cotter to send a second request for feedback to non- respondent participants.
Follow up promotion.
• Basic article drafted. Susan Clarke to insert additional material from David Ward’s comments after videotape review.
• Article featuring Jay Morley’s keynote sent to NACUBO for January issue of Business Officer. John Dew to send photographs to Gerry Romano, (gerry.romano@nacubo.org) editor, for possible use with article.
• Maury Cotter to explore publication by ACE in The Presidency.
• Ron Coley, Maury Cotter, Susan Clarke to develop a template article to be sent to each participant for appearance in each institution’s or association's publication.
• Maury Cotter to get advice from communications staff at Wisconsin, Madison.
Videotapes.
• Copies are in the mail to Maury Cotter, Brent Ruben, and John Dew for review and decisions about which segments to retain.
• Keynotes might be used on web site. Reporting out segments might be helpful in gaining greater understanding of the contents of the flip chart sheets.
• Susan Clarke to get permission from David Ward and Jay Morley and to arrange to have videotapes available at Milwaukee for playing.
Connections and follow up.
• Susan Clarke has sent each person a reminder about which people he or she volunteered to call. The list is also shown at the end of this report.
• John Dew sees two major outcome projects--a project related to accreditation, Baldrige and a grant and turning the NCCI web site into a resource center that many will want to utilize.
• John Dew, Maury Cotter, Brent Ruben, Kate Riley, and Louise Sandmeyer to review and “digest” the flip chart notes and to identify the themes and ideas of the Roundtable. They will prepare a communication for Roundtable participants that includes those ideas and also describes NCCI’s projects coming out of the event.
• Molly Nearing to provide consensus, majority, and unique items from flip charts to the Roundtable committee.
• Maury Cotter to set up conference call of the “digestion” group.
• John Dew to have initial, detailed reports typed up for placement on the web page. Participants to be notified when they are available.

2. Executive Council Retreat, February 6, 2004
• John Dew working with Paula Gill, Molly Nearing, and Louise Sandmeyer to plan event.
• Possible beginning with SWOT (strengths, weaknesses, opportunities and threats) analysis. John Dew to consider preparation for this by getting electronic input from Executive Council members in advance.
• John Dew to invite Susan Jurow to attend the February 5, 2004 hubinar and to participate in the Executive Council retreat. He will advise her that ACE representative Ben Quillian has been invited to participate.
• Maury Cotter to invite Ben Quillian to retreat, acknowledging that Susan Jurow has been invited to participate.

3. Dallas Hubinar plans
• Van Gray and committee have developed a program that focuses on strategic budgeting and cost reallocation. It will include Ben Quillian of ACE as keynote speaker, a panel of three success stories, and a TILMAG exercise led by Bob Dale designed to encourage participants to apply at their own institutions the lessons gained during the morning sessions.
• Maury Cotter to get material designed in a flyer. Van Gray and Molly Nearing to provide content, including hotel and registration information.
• Susan Clarke to confirm registration process with NACUBO.

4. Milwaukee 2004 Annual Conference
• Committee met November 11, 2003. Appropriate theme is how to continue quality in time of cutback. It is desirable to attract provosts and academic participants.
• Richard Norman will explore EACUBO June meeting on similar topic for possible presentations.
• John Dew will discuss with Richard Norman possible role for SACS people on the relationship of cost-cutting to quality enhancement program.
• Richard Norman to explore speaker knowledgeable about government and higher education.
• John Dew to follow up with Paula Gill about NCCI slot at NACUBO annual meeting.

5. Webinars
• First webinar held November 12, 2003 on dashboard indicators attracted 96 institutions.
• John Dew to ask Maryann Terrana to provide an archive copy to Ron Coley.
• Suggestions made for improvements in future such program, including advance peer review of content.
• John Dew to ask Ed Cunliff to follow up and gather lessons learned.
• All to be alert to Strategic Planning webinar scheduled for November 19, 2003.

6. Membership. See attached report from Marsha Moore

7. Database use. Approval for NACUBO to use for one time mailing to promote Intentional Design and the Process of Change. Next NCCI email newsletter also to carry information about that publication as well as information about Brent Ruben’s new book that demonstrates quality concepts at work.

8. Finances. So far, so good. Relatively few expenses incurred and recorded.

9. Next conference call. Monday, December 15, 2003.
Eastern time: 12 noon – 1:30 p.m.
Central time: 11:00 a.m. – 12:30 p.m.
Mountain time: 10 a.m. – 11:30 a.m.
Pacific time: 9:00 a.m.-10:30 a.m.

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NCCI Membership Update, Marsha Moore
July 2003 63 members
’03 cancellations/delinquents -13
50
New members +6
56

Cancelled Memberships:
Alabama State University, College of Business Admin.
Colorado Mt. College
DePaul University
Meharry Medical College
Montclair State Univ.
Purdue Univ.
Sonoma Univ.
Syracuse Univ. Main Campus
Univ. of Calif., Office of Sr. VP, Bus. & Finance
Univ. of Cincinnati, Main Campus
Univ. of Nevada, Reno
Univ. of New Orleans
Univ. of Pittsburgh

New Members:
Carleton Univ.—Ottawa, Can.
Drexel Univ.
Higher Ed. Commission – Islamabad, Pakistan
Iowa State University
Sheffield Hallam Univ.—Sheffield, England
Univ. of Ulster—Ireland

Recent Inquiries:
CQI Network, Burt Peachy
George Washington Univ.
Howard Univ.
Notre Dame
Sheffield Hallam Univ.—UK—MEMBER
St. Vincent College
Univ. of Kansas*
Univ. of Kentucky
Univ. System of Maryland


Letters Sent to Nashville Non-members:
Arkansas State Univ.
Auckland/New Zealand
Carleton Univ.—MEMBER
Drexel Univ.—MEMBER
Lee Univ.
Univ. of Kansas*
Univ. of Memphis
Univ. of Tennessee, Knoxville
Univ. of Ulster—MEMBER
Vanderbilt Univ.

Conference call, EC, 11.14.03
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Roundtable follow up calls that members volunteered to make.
Ask “What did the session mean to you?” Encourage the person to return the feedback form. If you get some significant comments, please pass them on.

Van Gray
• Accreditation Board for Engineering and Technology, M. Dayne Aldridge, Adjunct Accreditation Director for Engineering, Mercer University, School of Engineering, 1400 Coleman Ave., Macon, GA 31207 –0001, ALDRIDGE_MD@Mercer.EDU
• Association to Advance Collegiate Schools of Business, International, Susan M. Phillips, Dean, School of Business and Public Management, George Washington University, Government Hall 206, 710 21st Street, NW, Washington, DC 20052, 202 994-6380, sbpmdean@gwu.edu
• American Society for Quality, Amy Kimball, Washington Representative, 1730 M Street NW, Suite 200, Washington, DC 20036, 202 296 3522, akimball@selleryinc.com
• Center for Institutional Effectiveness, Donna Taylor, Dean, Datatel, Inc, 4375 Fair Lakes Court, Fairfax, VA 22033, 703 968 4632, dct@datatel.com


Maury Cotter
• American Council on Education, David Ward, President, One Dupont Circle, NW, Suite 801, Washington, DC 20036-1110, (202)-939-9310, president@ace.nche.edu
• American Council on Education, Peter D. Eckel, Associate Director for Institutional Initiatives, One Dupont Circle, NW, Suite 801, Washington, DC 20036-1110, peter_eckel@ace.nche.edu
• American Council on Education, Benjamin F. Quillian, Senior Vice President, Business and Operations, One Dupont Circle, NW, Suite 818, Washington, DC 20036-1110, 202 939-9451, benjamin_quillian@ace.nche.edu
• EDUCAUSE, Richard N. Katz, Vice President, 4772 Walnut Street, Suite 206, Boulder, CO 80301-2538, 303-939-0318, rkatz@educause.edu

John Dew
• Association for Institutional Research, Terrence Russell, Executive Director, 222 Stone Building, Florida State University, Tallahassee, FL 32306-4462, (850) 644-4470, trussell@mailer.fsu.edu
• Association for Institutional Research, Victor Borden, President, 222 Stone Building, Florida State University, Tallahassee, FL 32306-4462, (850) 644-4470,
• Association of American Colleges and Universities, Alma Clayton-Pedersen, Vice President for Education and Institutional Renewal, 1818 R Street NW, Washington, DC 20009, 202 387-3760x800, clayton-pedersen@aacu.org

Molly Nearing. Association of Research Libraries, Duane Webster, Executive Director, 21 Dupont Circle NW, Suite 800, Washington, DC 20036-1543, (202)-296-2296, duane@arl.org

Roxana Hewertson
• Association of Jesuit Colleges and Universities, Charles L. Currie, President, One Dupont Circle, NW, Suite 405, Washington, DC 20036, 202-862-9893, ccurrie@ajcunet.edu
• League for Innovation in the Community Colleges, Hank Dunn, (Vice President for Student Services, Sinclair Community College), 4505 East Chandler Boulevard, Suite 250, Phoenix, Arizona 85048, (480) 705-8200, hank.dunn@sinclair.edu
• University of Miami, Robert Dale, Director of Continuous Improvement, Room 111, 1535 Levante Avenue, Coral Gables, FL 33146-2416, (305)-284-5136, bdale@miami.edu
• University of Minnesota, John C. Anderson, Associate Dean of Administration, Carlson School of Management, 4-300L CarlSMgmt, 321 - 19th Avenue South, Minneapolis, MN 55455, 612-624-7316, JAnderson@csom.umn.edu

 


Copyright 2004, NCCI