Board of Directors

2019 Call for Nominations for the Board of Directors

We are calling for nominations to serve on the NCCI Board of Directors. Benefits of being an NCCI Board Member include gaining an opportunity to collaborate with leaders in higher education, develop international programs that will improve the application of process improvement in the higher education arena, contribute to the achievement of NCCI’s mission and goals, and serving on an international board that reaches global dimensions.

Board Member will be expected to:

  • Serve a three-year term (Board Members are eligible to be appointed for a second term).
  • Be employed by an institution with NCCI Membership dues paid in full.
  • Serve on or lead at least one committee or task force.
  • Support the Mission, Goals, and Strategic Plan of NCCI.
  • Participate in periodic reviews of the Strategic Plan, Mission and Goals.
  • Attend Board meetings and conference calls and actively participate in discussions and decision-making.
  • Fulfill the responsibilities of fiduciary duties: duty of care, duty of loyalty, and duty of obedience.
  • Review and understand the Financial Statements disseminated to the Board: act as a responsible steward of the Association’s fiscal and human resources.
  • Ensure adequate resources are provided to fulfill NCCI’s Mission and Goals.
  • Avoid conflicts of interest, and the appearance of a conflict of interest.
  • Participate in the Annual Conference and other meetings.
  • Be knowledgeable about the Association’s history, mission, goals and bylaws.
  • Promote the association with members and other organizations.
  • Monitor and oversee programs and services.

Individuals may nominate themselves or be nominated by an NCCI member. To nominate an individual or to express personal interest in serving, please fill out the nomination form.

Nominations are due by March 29, 2019 at Noon EST.

Nomination Form

The screening committee will review nominee applications to identify an interview pool. Interviews will be conducted in April. Selected Board Members will be notified by April 29, 2019.

Board Leadership


Cindy Taylor (2015-2020)
Director, Office of Quality Initiatives
Carleton University
Ottawa, Ontario, Canada


Ms. Carol A. Mullaney (2015-2020)
Director of Continuous Improvement
University of Notre Dame
Notre Dame, IN

Past President

Dr. Teresa A. Hartnett (2015-2018)
Assistant Dean, Finance and Administration, College of Medicine
University of Tennessee Health Science Center
Memphis, TN


Dr. Marilyn Thompson
Associate Provost, Human Resources
University of Waterloo
Waterloo, Ontario, Canada


Mr. Will Sondgerath (2015-2020)
Administrative Director, College of Engineering
Purdue University
West Lafayette, IN

NCCI Advisory Council Chair

Ms. Peggy Huston (2014-2020)
Chief Operating Officer, Campus Shared Services
University of California, Berkeley
Berkeley, CA

Annual Conference Committee Chair

Mr. Kelly Block (2017-2020)
Assistant Vice President, Admin Info Technology Services – University Administration
University of Illinois Urbana-Champaign
Champaign, IL

Marketing & Communications Committee Chair

Ms. Kathleen Scott (2014-2020)
Director of Organizational Excellence
California State University. Fresno
Fresno, CA

Professional Development Committee Chair

Ms. Lisa Terry (2014-2020)
Director of Systemwide Leadership and Organization Development
University of California, Office of the President
Oakland, CA

Membership & Outreach Committee Co-Chair

Ms. Davina Desnoes (2015-2018)
Assistant Vice President for Budget and Planning and University Budget Director
Cornell University
Ithaca, NY

Membership and Outreach Committee Co-Chair

Mr. Darin J. Harris (2014-2020)
Consultant, Office of Quality Improvement
University of Wisconsin-Madison
Madison, WI

Nominating Committee Chair


Networking Strategic Initiative Liaison

Dr. Marilyn Thompson (2016-2019)
Associate Provost, Human Resources
University of Waterloo
Waterloo, Ontario, Canada

Maury Cotter Leaders of Change Chair


Executive Director

Mr. Zack Wahlquist
Executive Director
Network for Change and Continuous Innovation
Bloomington, IN

Board Members

Ms. Aspasia Apostolakis Miller (2018-2021)
Director of Change Management 
Northwestern University
Evanston, IL

Ms. Mary C. Brackett (2018-2019)
Senior Associate – Organizational Excellence
University of Virginia
Charlottesville, VA

Ms. Julie Brandt (2016-2019)
Associate Director of Quality Improvement
University of Missouri, Columbia
Columbia, MO

Ms. Tomika Coates (2017-2020)
Director of Shared Services
University of California, Riverside
Riverside, CA

Ms. Lisa Deal (2018-2019)
Assistant Vice President and Chief Procurement Officer
University of Florida
Gainesville, FL

Ms. Tammy Freeman (2016-2019)
Director, Human Resource Services
University of Notre Dame
Notre Dame, IN

Dr. Letizia Gambrell-Boone (2018-2021)
Vice President of Student Success and Engagement
Virginia State University
Virginia State University, VA

Mr. Ralph Gigliotti (2018-2021)
Director of Leadership Development and Research /
Center for Organizational Leadership

Rutgers, The State University of New Jersey
New Brunswick, NJ

Mr. Ron Huggins (2017-2020)
Deputy Chief Budget Officer
University of Delaware
Newark, DE

Mr. Terrence Odin (2017-2020)
Senior Quality Advisor
Carleton University

Ashley Teal (2018-2021)
Senior Associate Director /Business Practice Improvement
Emory University
Atlanta, GA

Bridget Wikidal (2016-2019)
Director Project/Change Management Office
California State University System
Information Technology Services
Long Beach, CA

Emily Wykle (2018-2021)
Project Director – Office of the President
University of Alabama – Birmingham
Birmingham, AB