Board of Directors

2020 Call for Nominations to the NCCI Board of Directors

We are calling for nominations and expressions of interest from NCCI members to serve on the NCCI Board of Directors. Serving on the NCCI Board of Directors and bringing your knowledge, energy, and expertise to the table is something that can not only benefit the organization but you as well.

Benefits of being an NCCI Board Member include gaining an opportunity to collaborate with leaders in higher education, develop international programs that will improve the application of process improvement in the higher education arena, contribute to the achievement of NCCI’s mission and goals, and serving on a national board that reaches international dimensions.

Board Member will be expected to:

  • Serve a three-year term on a July – June Board cycle (Board Members are eligible to be appointed for a second term).
  • Be employed by an institution with NCCI Membership dues paid in full.
  • Serve on or lead at least one committee or task force.
  • Support the Mission, Goals, and Strategic Plan of NCCI.
  • Participate in periodic reviews of the Strategic Plan, Mission and Goals.
  • Attend Board meetings and conference calls and actively participate in discussions and decision-making.
  • Fulfill the responsibilities of fiduciary duties: duty of care, duty of loyalty, and duty of obedience.
  • Review and understand the Financial Statements disseminated to the Board: act as a responsible steward of the Association’s fiscal and human resources.
  • Ensure adequate resources are provided to fulfill NCCI’s Mission and Goals.
  • Avoid conflicts of interest, and the appearance of a conflict of interest.
  • Participate in the Annual Conference and other meetings.
  • Be knowledgeable about the Association’s history, mission, goals and bylaws.
  • Promote the association with members and other organizations.
  • Monitor and oversee programs and services.

Individuals may nominate themselves or be nominated by a NCCI member.

The nomination deadline has been extended to April 1 at Noon Eastern (9 a.m. Pacific).

Submit a Nomination

The screening committee will review nominee applications to identify an interview pool. The incoming Board Members will be notified by April 24, 2020.

Board Leadership


Ms. Carol A. Mullaney
Director of Continuous Improvement
University of Notre Dame
Notre Dame, IN


Mr. Will Sondgerath
Administrative Director, College of Engineering
Purdue University
West Lafayette, IN

Past President

Ms. Cindy Taylor
Director, Office of Quality Initiatives
Carleton University
Ottawa, Ontario, Canada


Dr. Marilyn Thompson
Associate Provost, Human Resources
University of Waterloo
Waterloo, Ontario, Canada


Mr. Ron Huggins
Director of Financial Systems
University of Delaware
Newark, DE

NCCI Advisory Council Chair

Ms. Cindy Taylor
Director, Office of Quality Initiatives
Carleton University
Ottawa, Ontario, Canada

Annual Conference Committee Chair

Ms. Bridget Wikidal
Director Project/Change Management Office
California State University System
Information Technology Services
Long Beach, CA

Marketing & Communications Committee Chair

Ms. Kathleen Scott
Director of Organizational Excellence
California State University. Fresno
Fresno, CA

Professional Development Committee Chair

Ms. Megan Mozina
Director of Continuous Improvement
Illinois Institute of Technology
Chicago, IL

Membership & Outreach Committee Co-Chair

Ms. Davina Desnoes
Assistant Vice President for Budget and Planning and University Budget Director
Cornell University
Ithaca, NY

Membership and Outreach Committee Co-Chair

Ms. Aspasia Apostolakis Miller
Director of Change Management 
Northwestern University
Evanston, IL

Executive Director

Mr. Dave Teske
Executive Director
Network for Change and Continuous Innovation
Bloomington, IN

Board Members

Mr. Kelly Block
Assistant Vice President, Admin Info Technology Services – University Administration
University of Illinois Urbana-Champaign
Champaign, IL

Ms. Mary C. Brackett
Senior Associate – Organizational Excellence
University of Virginia
Charlottesville, VA

Ms. Mary Byrde
Director, Business Analytics & Process Improvement
Indiana University
Bloomington, IN

Ms. Lisa Deal
Assistant Vice President and Chief Procurement Officer
University of Florida
Gainesville, FL

Dr. Ralph Gigliotti
Director, Center for Organizational Leadership
Rutgers, The State University of New Jersey
New Brunswick, NJ

Ms. Kim-Marie Jenkins
Director of Organizational Effectiveness
University of Maine System
Orono, ME

Ms. Molly McDermott
Associate Director, Office of Continuous Improvement
Illinois Institute of Technology
Chicago, IL

Mr. Terrence Odin
Senior Quality Advisor
Carleton University

Ms. Ashley Teal
Senior Associate Director /Business Practice Improvement
Emory University
Atlanta, GA

Ms. Lisa Terry
Director of Systemwide Leadership and Organization Development
University of California, Office of the President
Oakland, CA