Board of Directors

Nominate or Apply for the NCCI Board of Directors by April 20

The NCCI Board of Directors is responsible for the Association’s strategies, finances, and governance to further enhance the community and lead the future of NCCI.

NCCI seeks nominations and expressions of interest from NCCI members to serve on the NCCI Board of Directors. Benefits of being an NCCI board member include gaining an opportunity to collaborate with leaders in higher education, developing international programs that will improve the application of process improvement in the higher education arena, contributing to the achievement of NCCI’s mission and goals, and serving on a board that reaches global dimensions.

There are eight positions open for the 2021-2024 term. Four current board members are seeking re-election.

Board Member will be expected to:

  • Serve a three-year term, July 2021-July 2024 (board members are eligible to be appointed for a second term).
  • Be employed by an institution with NCCI membership dues paid in full.
  • Serve as a program committee liaison or as a member of one board committee.
  • Support the mission, goals, and strategic priorities of NCCI.
  • Support the NCCI Anti-Racism Statement & Action Plan.
  • Participate in periodic reviews of the strategic plan, mission and goals.
  • Attend Board meetings (generally prior to the annual conference and one other face-to-face meeting) and conference calls (1-2:30 p.m. Eastern on second Monday of the month) and actively participate in discussions and decision-making.
  • Fulfill the responsibilities of fiduciary duties: duty of care, duty of loyalty, and duty of obedience.
  • Review and understand the financial statements disseminated to the Board: act as a responsible steward of the Association’s fiscal and human resources.
  • Ensure adequate resources are provided to fulfill NCCI’s mission and goals.
  • Avoid conflicts of interest, and the appearance of a conflict of interest.
  • Participate in the Annual Conference and NCCI offerings.
  • Be knowledgeable about the Association’s history, mission, goals and bylaws.
  • Promote the association with members and other organizations.
  • Monitor and oversee programs and services.

Knowledge, Skills, and Abilities

The board has identified the following knowledge, skills, and abilities (KSAs) that are necessary for service on the board. The hope is to have a board composed of members with proficiencies which cover all of the KSAs. The general KSAs apply to all board members. The other categories apply to areas of responsibility of the board. Not all members will be proficient in all categories.

Knowledge: Body of information in subject matter area
Skills: Proficiency, expertise in given area
Abilities: Use of knowledge and skills when needed

Curious about the skillset needed to serve on a board? Please review this article.

General (All board members)


  • Higher Education


  • Strong verbal and written communication skills
  • Models inclusivity in word and action
  • Adept at relationship-building
  • Strategic thinking and planning


  • Excellent Interpersonal Skills
  • Commitment to the NCCI Mission
  • Determination/Resilience
  • Perseverance
  • Integrity/Honesty
  • Being Adaptable
  • Team-Orientation
  • Cultural competency
  • Ability to be engaged in the work of the board
Financial and internal processes



  • Budget and finance principles
  • Performance management frameworks


  • Excel spreadsheets
  • Data visualizations (tool agnostic)


  • Ability to analyze Issues
  • Ability to organize
  • Ability to research sponsors in depth
  • Ability to understand ROI and opportunity cost
  • Weigh financial impacts and costs/benefits of competing priorities and options



  • Marketing
  • Public relations
  • Communications


  • Building and maintaining positive alliances


  • Ability to tell compelling stories
  • Ability to motivate others
  • Ability to cultivate collegial relationships with Board members and NCCI stakeholders
Higher education




  • Change Management Principles
  • Organizational Development
  • Consulting


  • Leadership Skills
  • Public Speaking
  • Leadership Coaching
  • Mentoring


  • Ability to Tell Compelling Stories
  • Ability to Motivate Others
  • Ability to discuss relevant trends impacting the higher education community
Member learning and growth



  • Training and development
  • Awareness of trends in higher education so we stay forward-looking


  • Virtual communication platforms and software
  • Building and maintaining positive relationships
  • Learning management software


  • Ability to motivate others
  • Creative thinking
  • Ability to research and apply best practices

Election timeline

  • April 12, Noon – 1 p.m. Eastern: Board interest open house (email for login information)
  • April 20: Application Deadline
  • April 22-23: Applicant interviews (20 minutes)
  • May 3-11: Voting period
  • May 18: Announce 2021-2022 Board
  • June 7, 1-4 p.m. Eastern: Orientation, Part I
  • Late June: Orientation, Part II
  • July 22: Take office during virtual business meeting

I’m Ready to Serve!

A nomination is not required. If you are interested in serving on the Board of Directors, please submit you application below.

You will need:

  • Current contact information
  • Description of your campus responsibilities
  • What skills or responsibilities would make you a valuable member of the board?
  • Why are you interested in being on the board?
  • Resume or curriculum vitae

I Want to Nominate Someone!

Do you know someone that would be a good leader for our NCCI?