Board of Directors

2021 Board of Directors Election

Candidate profiles for the current Board of Directors elections are available below. There are 10 candidates for eight open positions for the 2021-2024 term. Three candidates are seeking re-election.

Primary contacts at member institutions will receive notices regarding voting in the election via email. The election will occur from May 3 to May 11. Results will be announced in mid May.

Note that candidate statements and information below is shown as submitted and was not edited by NCCI.


Aspasia Apostolakis-Miller

Director of Organizational Strategy & Change, Northwestern University
(Seeking Second Term)

Brief description of campus responsibilities:
Facilitate organizational change initiatives collaborating with academic and administrative leaders to conceptualize, design, implement, and sustain both incremental and transformational change initiatives to enhance strategies, structures, process, culture, and overall effectiveness and efficiency. Lead project work groups through assessment, diagnosis, design, and implementation, including gathering and analyzing data, bringing together relevant stakeholders, and delivering recommendations. Write analytical reports pertaining to projects and present them to clients/constituents. Plan and execute programs that foster and support a culture of change at the University, including the annual Northwestern University Best Practices Forum and two programs for staff to develop skills in leading change.

What skills or responsibilities would make you a valuable member of the board?
The crux, or through-line, of my professional career has been building and sustaining employee, volunteer, and alumni engagement. My strengths lie in building mutually beneficial relationships based on shared values, common ties, and the universal desire for lifelong learning and professional/personal development. The skills that I want to apply as an NCCI Board member are relationship-building, strategic thinking, and creative problem-solving. For example, I have applied these skills during my first term on the NCCI during which I have been dedicated to engagement and outreach to our member institutions.

Why are you interested in being on the board?
First, I want to continue building and sustaining the NCCI professional network for the benefit of all members, and I would like to play a part in developing the next generation of change leaders in higher education. I derive fulfillment from grooming talent and fostering professional learning and growth. Second, I enjoy the collaborative culture of the NCCI board and want to shape the future of the organization.

Beth Beam

Assistant Vice Chancellor Organizational Excellence and Human Resources, University of Washington Bothell

Brief description of campus responsibilities:
I have overall responsibility for leading organizational excellence and human resources for both faculty and staff on the UW Bothell campus. This means day-to day operations of human resources, strategic planning and implementation of key UW Bothell strategic priority – campus community, recognition/appreciation, pandemic planning, holistic wellbeing initiative planning and implementation, Gallup holistic wellbeing survey implementation and action planning.

What skills or responsibilities would make you a valuable member of the board?
Seasoned leader that brings curiosity, systems-thinking, change/transition expertise, compassion, active listening, and deep knowledge of organizational excellence and human resource practices to board work. Know how to successful manage in complex, matrixed system that is the University of WA.

Why are you interested in being on the board?
I want the opportunity to learn and share with peers and colleagues across the US, build community and connection that makes a difference for individuals working in higher education. Academia is being faced with resource constraints, multiple changes and transitions, and a deeply fatigued and challenged workforce due to COVID. I believe my social work and human resources background and expertise supports NCCI’s vision to create agility, life learning and a collaborative professional network and community. I am very excited about this opportunity.

Jeremy Bean

Assistant Director and Senior Change Consultant, Pennsylvania State University

Brief description of campus responsibilities:
Assistant Director Finance & Business Organizational Change Management Office and Senior Organizational Change Consultant deployed to high level transformational university projects to manage the overall change effort. Includes communications, training, readiness assessment, continuous process improvement, and key performance indicators of project success. Design and implement an organizational excellence office and model for the University.

What skills or responsibilities would make you a valuable member of the board?
I have been a board member in the past including a past board president. Good communicator, problem solver, and teammate with a willingness and desire to succeed at what I do. Industry knowledge and expertise in the areas of change in Higher Education and an a desire to continue to enhance my career and this field.

Why are you interested in being on the board?
NCCI epitomizes all of the efforts in my career in Higher Education to create a lifelong learning system that is highly adaptable to change and continuous improvement. My experiences at a very large R1 institution and being part of the evolution of institutional management would serve me well as part of a board driving similar work. I’m also interested in reaching other colleagues and collaborating on our efforts to continually move Higher Education forward in the change and management spaces.

Mary Brackett

Senior Associate, Organizational Excellence, University of Virginia
(Seeking Second Term)

Brief description of campus responsibilities:
Responsible for leading pan institutional projects and change, in addition to serving as an internal strategic planning, project management, change management, and continuous improvement consultant.

What skills or responsibilities would make you a valuable member of the board?
Finance focus, strategic planning, deep expertise in continuous improvement and innovation work, commitment to success of NCCI mission, vision, and values.

Why are you interested in being on the board?
I wish to continue my service to NCCI on the board in order to support the value the organization provides to higher education.

Jenny Faust

Associate Vice Provost for Strategic Initiatives, and Director, Office of Strategic Consulting, University of Wisconsin Madison

Brief description of campus responsibilities:
I oversee a large internal consulting and project management office that staffs over 50 projects and consulting engagements a year. I serve on both the Provost’s and the Vice Chancellor for Finance and Administration’s executive committees, providing a link between strategic initiatives across the two divisions. Working at the intersection of strategy and project management, I ensure that the University is an effective organization both by providing project support and by building organizational capacity in leadership, strategy, process improvement, organizational design, and enhancing organizational climate and culture.

What skills or responsibilities would make you a valuable member of the board?
I have been an academic administrator for over 10 years (serving on both Vice Chancellor/Vice President and Chancellor/President-level leadership councils), which has given me extensive experience in managing budgets and developing and managing (to) strategic plans. I am a good partner and collaborator and could help the board both as a thinking partner and as an extra pair of hands.

Why are you interested in being on the board?
NCCI has been a great resource to me, as I built my current office/team (and it continues to be an important part of my own professional development and networking, as well as a resource that I recommend to others). In addition to hosting the internal consulting community of practice, this is a way to give back to the organization.

Ralph Gigliotti

Director, Center for Organizational Leadership, Rutgers University
(Seeking Second Term)

Brief description of campus responsibilities:
As the Director of the Center for Organizational Leadership at Rutgers University, I provide executive leadership for our portfolio of signature academic leadership programs, consultation services, and research initiatives. I also am working closely with our Senior Vice President for University Strategy in the design of our new Office of University Strategy that will address strategic presidential initiatives. Finally, I am an active researcher on issues related to leadership in higher education, and I teach part-time in the Ph.D. Program in Higher Education, Department of Communication, and Rutgers Biomedical and Health Sciences.

What skills or responsibilities would make you a valuable member of the board?
I am an extremely dedicated, participative, and enthusiastic contributor to the board, and if selected to a second term, I would plan to share additional insights and expertise related to leadership development in higher education as we continue to grow the organization and add value to our member institutions.

Why are you interested in being on the board?
It has been a pleasure serving on the NCCI board for one term. During my time on the board, I have been actively involved in several committees, including the governance committee and membership and outreach committee, and I previously participated in the conference committee in 2018. Additionally, I have been actively involved in the Alternative Revenue Streams and Opportunities Task Force and Board Competencies Task Force. In response to the pandemic, I coordinated and presented in a virtual seminar series focused on Leading Through Times of Turbulence, and I was also invited to provide guidance on our Virtual Conference Advisory Committee. It has been a pleasure participating on the board, and I look forward to hopefully continuing in this role as we continue to advance the strategy of the organization.

Kristi Reese

Associate Director, Academic Strategies, Rasmussen University

Brief description of campus responsibilities:
Provide leadership to the Academic Affairs area around planning for strategic academic initiatives, resourcing, and process effectiveness, which includes the following:
– Academic Planning: Develop and lead academic planning processes that result in strategic and operational plans for Academic Affairs.
– Operational Effectiveness: Regularly review planning processes and systems and recommend changes to enhance effectiveness. Manage process initiatives including, but not limited to process mapping, process design/redesign, and process improvement.
– Strategic Academic Initiatives: Develop and champion the business case for strategic initiatives and plans. Prioritize, and manage strategic initiatives.

What skills or responsibilities would make you a valuable member of the board?
There are three primary skills I believe would make me a valuable member of the board:
– Strategic thinking: I make sense of complex situations, identify leverage points within them, and simultaneously see steps to implement a solution. This ability allows me to quickly identify opportunities to improve business processes and create space for organizations to innovate.
– Communicating complex ideas: I can synthesize and summarize ideas in persuasive, easy-to-understand, and actionable ways, which consistency results in effectively influencing positive change.
– Maximizing strengths: I find joy in focusing on strengths to transform something good into something superb. Whether this involves coaching individuals, building a team, or improving a process, there is always room to maximize potential.

Why are you interested in being on the board?
When I joined NCCI in the summer of 2019, what immediately struck me was the generosity with which its members and its leadership shared their experiences, knowledge, time, and talents. An organization that fosters this value is one I want to promote and be a part of expanding. And when that organization’s mission is to “advance change and innovation in higher education,” it also aligns with my mission, which is to equip institutions to tackle the challenges and opportunities of the future by improving processes today. It is through improving and clarifying operations that an institution can create space to innovate.

Rhasheema Sanders

PCMO Associate Director, Change Management, California State University Office of the Chancellor

Brief description of campus responsibilities:
In my role at the CSU Office of the Chancellor, I lead, manage and promote CSU-wide change management programs in the role of change management expert and advisor for 23 campuses plus the Chancellors Office.

My approach includes advising senior leaders on change management and communications approaches to enable successful project outcomes. As a facilitator and collaborator across the CSU, I work directly with our 23 campuses to promote change management across our system through collaboration, sharing best practices and lessons learned.

What skills or responsibilities would make you a valuable member of the board?
For the past 5 years, I have been instrumental in efforts to develop and mature the discipline of change management across the CSU and would love the opportunity to continue to do that in a broader capacity as a board member. I hold change management certifications from both Prosci and the Association of Change Management Professionals. In 2019, I earned my PMP credential and am eager to continue exploring and adapting best practices to integrate project and change management principles across higher ed initiatives. I annually attend and speak at conferences and events for higher education and change management professionals. With my dual interests and experiences in both change management and project management in higher ed, I believe my unique skillset would be of great benefit to my colleagues across higher ed.

Why are you interested in being on the board?
In my current role as Associate Director, Change Management, collaboration and promoting change management is critical to equip leaders, managers and employees across our system be better prepared to lead and manage change for large systemwide projects to smaller campuswide initiatives and any project in between. I believe I would bring this unique perspective to my approach as a board member and would benefit from the ongoing opportunity to connect, partner and collaborate with peers across higher ed who are currently doing or interested in pursuing the same goals.

I am passionate about doing what is right and have enthusiastically lead and supported the
creation and sustainment of change management practices within and across the CSU to
facilitate a culture of sharing and adoption of best practices. I frequently volunteer my time and expertise as a conference speaker, trainer and advisor within the CSU and for international organizations including the Network for Change and Continuous Innovation, Educause and the Association of Change Management Professionals.

Marcy Simons

Organizational Development Librarian, University of Notre Dame

Brief description of campus responsibilities:
· Provide strategic leadership and planning related to development, implementation and assessment of the Libraries’ overall organizational design; its faculty and staff; and its initiatives targeting inclusive recruitment and excellence throughout the Hesburgh Libraries
· Analyze organizational data and advise senior leadership on strategies for strengthening organizational culture and effectiveness, including developing organizational structure and staffing plans and overseeing library personnel policies in ways that are consistent with best practice in academic research libraries
· Develop and implement professional and faculty development programs and policies for library faculty, and act as the chief advisory and administrative contact for matters related to faculty promotion and promotion policy

What skills or responsibilities would make you a valuable member of the board?
My job as Organizational Development Librarian is basically a change management consultant for the same organization. I work with individuals, units, programs, and divisions within the organization to acknowledge the opportunity that change brings, enable transformation, and collaborate to build a shared understanding of what the best future looks like for our organizational culture, and all of us. Not everyone is a change champion, or even wants any part of change — and when a resistor acknowledges that “the new thing” could very well provide a new opportunity that they did not even consider, that is the most rewarding part of the job.

Why are you interested in being on the board?
I firmly believe in and support NCCI’s mission and vision in support of continuous improvement, organizational development, planning, quality, and institutional effectiveness. Both in my current role, and in my own values as a change champion.

Helena Weiss-Duman

Deputy Director, External Relations & Marketing Communications, University of California Berkeley

Brief description of campus responsibilities:
Analyze current organizational purpose, structure, relationships, policies, systems, and data. Recommend and facilitates improvements ensuring alignment with organizational strategy.

Collaborate with internal teams to design develop and implement marketing communication strategies, including editorial, design, digital, and web services. Create and manage events for the Development and Alumni Relations and the Chancellor.

What skills or responsibilities would make you a valuable member of the board?
I would like to bring my conference management and training experience to the board.

Why are you interested in being on the board?
The approach listed on the website is exactly why I am interested — I would love to learn, share, leverage, and improve.

 Election Timeline

  • April 12: Board interest open house
  • April 20: Application deadline
  • April 22-23: Applicant interviews
  • May 3-11: Voting period
  • May 18: Announce 2021 Board
  • June 7: Orientation, Part I (1-4 p.m. Eastern)
  • Late June: Orientation, Part II
  • July 22: Take office during virtual business meeting

Board Expectations

The NCCI Board of Directors is responsible for the Association’s strategies, finances, and governance to further enhance the community and lead the future of NCCI. Benefits of being an NCCI board member include gaining an opportunity to collaborate with leaders in higher education, developing international programs that will improve the application of process improvement in the higher education arena, contributing to the achievement of NCCI’s mission and goals, and serving on a board that reaches global dimensions.

Board Member will be expected to:

  • Serve a three-year term, July 2021-July 2024 (board members are eligible to be appointed for a second term).
  • Be employed by an institution with NCCI membership dues paid in full.
  • Serve as a program committee liaison or as a member of one board committee.
  • Support the mission, goals, and strategic priorities of NCCI.
  • Support the NCCI Anti-Racism Statement & Action Plan.
  • Participate in periodic reviews of the strategic plan, mission and goals.
  • Attend Board meetings (generally prior to the annual conference and one other face-to-face meeting) and conference calls (1-2:30 p.m. Eastern on second Monday of the month) and actively participate in discussions and decision-making.
  • Fulfill the responsibilities of fiduciary duties: duty of care, duty of loyalty, and duty of obedience.
  • Review and understand the financial statements disseminated to the Board: act as a responsible steward of the Association’s fiscal and human resources.
  • Ensure adequate resources are provided to fulfill NCCI’s mission and goals.
  • Avoid conflicts of interest, and the appearance of a conflict of interest.
  • Participate in the Annual Conference and NCCI offerings.
  • Be knowledgeable about the Association’s history, mission, goals and bylaws.
  • Promote the association with members and other organizations.
  • Monitor and oversee programs and services.

Knowledge, Skills, and Abilities

The board has identified the following knowledge, skills, and abilities (KSAs) that are necessary for service on the board. The hope is to have a board composed of members with proficiencies which cover all of the KSAs. The general KSAs apply to all board members. The other categories apply to areas of responsibility of the board. Not all members will be proficient in all categories.

Knowledge: Body of information in subject matter area
Skills: Proficiency, expertise in given area
Abilities: Use of knowledge and skills when needed

Curious about the skillset needed to serve on a board? Please review this article.

General (All board members)


  • Higher Education


  • Strong verbal and written communication skills
  • Models inclusivity in word and action
  • Adept at relationship-building
  • Strategic thinking and planning


  • Excellent Interpersonal Skills
  • Commitment to the NCCI Mission
  • Determination/Resilience
  • Perseverance
  • Integrity/Honesty
  • Being Adaptable
  • Team-Orientation
  • Cultural competency
  • Ability to be engaged in the work of the board
Financial and internal processes



  • Budget and finance principles
  • Performance management frameworks


  • Excel spreadsheets
  • Data visualizations (tool agnostic)


  • Ability to analyze Issues
  • Ability to organize
  • Ability to research sponsors in depth
  • Ability to understand ROI and opportunity cost
  • Weigh financial impacts and costs/benefits of competing priorities and options



  • Marketing
  • Public relations
  • Communications


  • Building and maintaining positive alliances


  • Ability to tell compelling stories
  • Ability to motivate others
  • Ability to cultivate collegial relationships with Board members and NCCI stakeholders
Higher education




  • Change Management Principles
  • Organizational Development
  • Consulting


  • Leadership Skills
  • Public Speaking
  • Leadership Coaching
  • Mentoring


  • Ability to Tell Compelling Stories
  • Ability to Motivate Others
  • Ability to discuss relevant trends impacting the higher education community
Member learning and growth



  • Training and development
  • Awareness of trends in higher education so we stay forward-looking


  • Virtual communication platforms and software
  • Building and maintaining positive relationships
  • Learning management software


  • Ability to motivate others
  • Creative thinking
  • Ability to research and apply best practices