The 2018 NCCI Annual Conference took place July 18-20 at the Hilton Long Beach in Long Beach, California.


Photos from the conference can be found here. 


Click here for a pdf version of our 2018 Conference-at-a-Glance.


Click on the highlighted presentations below to view a PDF of the presentation.

Wednesday, July 18

8:30 am – 4:30 pm Full Day Preconference Workshops

8:30 am – Noon Half Day Preconference Workshops Rethinking the Source of Leadership in Higher Education – Carleton University, University of Regina, University of Manitoba
1:00 pm – 4:30 pm Half Day Preconference Workshops Taking your PMO to the next level – TSI Consulting Partners, Inc.

Thursday, July 19

10:15 am – 11:15 pm 60 minute Concurrent sessions

Process Improvement Aligning Culture with Methodology: Our Journey of Developing a Process Improvement Methodology that Fit the Institution University of Illinois
Strategy After the Thrill Is Gone: Sustaining Team Performance To Drive Initiatives Forward Wayne State University
Navigating Change Rough Seas Ahead: Communicating Good News and Bad News about Change California State University, Office of the Chancellor
Leadership Development & Engagement Building Change Leadership Capacity to Instill a Culture of Continuous Improvement Northwestern University
Strategy Creating, Cultivating and Growing a Community of Practice University of Virginia
11:30 am – 12:30 pm 60 minute Concurrent sessions

Process Improvement Making Lean Learning Flow: Moving Lean Facilitators From Training through Application to Growth and Development Michigan Technological University
Strategy Creating a Welcoming Campus:  Resources, Strategies, and Outcomes Indiana University, Purdue University Indianapolis*
Navigating Change Higher Ed Workforce of the Future: Preparing for new work, workers, and workplaces Georgia Institute of Technology
Leadership Development & Engagement Facing the Challenge – a Commitment to Strategic Organizational Change Cornell University
Leadership Development & Engagement Learn How Use an Interactive Challenge to Engage and Educate Process Improvement Teams Cal Poly San Luis Obispo & MoreSteam
2:00 pm – 3:00 pm 60 minute Concurrent sessions

Process Improvement Benchmarking: A Valuable Continuous Improvement Tool for Universities Florida State University
Strategy Charting Your True North (The Goal) When Navigating Change California State University
Navigating Change Community of Discovery TSI Consulting Partners, Inc.
Leadership Development & Engagement Charting a Course of Employee Engagement in Uncertain Waters The University of Texas at Austin
Strategy Survey of the Century: Turning Data Into Action University of Washington
3:30 pm – 5:00 pm 90 minute Concurrent Sessions

Process Improvement Time-Driven Activity-Based Costing: Making it Work in Higher Education University of California, Riverside
Strategy Using Creative Problem Solving for Community College Strategic Planning Ivy Tech Community College
Navigating Change From Nuthin’ to Somethin’: How to Gear Up and Make it Happen University of Memphis, University of Tennessee Health Science Center
Leadership Development & Engagement Campus Connect: Breaking Silos and Building Connections California State University San Marcos
Strategy Creating a University-wide CX Strategy University of Michigan, ALA Consulting Group, Sibson Consulting, Qualtrics

Friday, July 20

8:45 am – 10:15 am 90 minute Concurrent Sessions

Process Improvement Building a Culture of Daily Problem Solving University of Washington
Strategy Measuring Change Impact: There’s a Gap for That! University of California, Davis
Navigating Change What Sets the Most Successful Higher Ed Change Leaders Apart? Wayne State University
Leadership Development & Engagement How to Host a Day of Active Engagement and Collaboration – Our Story of Hosting a Higher Ed Lean Exchange (HELEX) University of Illinois, Michigan Technological University, University of Michigan
Leadership Development & Engagement Weaving Employee Engagement into Organizational Culture: Two Views University of Washington Tacoma*, University of Washington Bothell*
10:30 am – 11:30 am 60 minute Concurrent sessions

Process Improvement Managed Print Services: Moving from a Cost Center to an Innovation Hub — Sharing UC Riverside’s Experience Arizona State University / The Simplar Institute*
Strategy Academic Advising: Cross-school Collaboration to Enhance the Undergraduate Student Experience Northwestern University
Navigating Change Engaging Faculty in Quality Initiatives Carleton University
Leadership Development & Engagement UC San Diego’s Process Palooza: LEANing Toward Success UC San Diego, IT Services
Leadership Development & Engagement Changing the Way We Lead and Learn: Engaging Managers of Managers in Leadership Development Programs University of Waterloo
1:00 pm – 2:00 pm 60 minute Concurrent sessions

Process Improvement LSU’s Story of Rapid, “Cut to the Chase Big Bang” Transformation Louisiana State University & TSI
Strategy Core Business Integration of Sustainability Michigan State University
Navigating Change Managing Change in Shared Services through Growth and Maturity University of Colorado, Boulder
Leadership Development & Engagement Developing Future Leaders in Higher Education: The Rutgers PreDoctoral Leadership Development Academy Rutgers University
Strategy Beyond Classrooms: Active Learning Can Be Anywhere California State University San Bernardino
2:15 pm – 3:15 pm 60 minute Concurrent sessions

Process Improvement Process Improvement and Culture Change Michigan State University Pendolino Group
Strategy Achieving Transformational Change Through Collective Leadership The University of Sheffield
Navigating Change Making Sense of Transformation in Higher Education: Is It Necessary? Is It Possible? University of Virginia, University of Washington Bothell*
Process Improvement User Designed Shared Services University of Louisville

* Non member Institutions