NCCI Annual Conference
About the NCCI Annual Conference
The Network for Change and Continuous Innovation’s (NCCI) Annual Conference features Keynotes, General Sessions, and concurrent sessions designed to educate its attendees. The Conference provides unparalleled opportunities for members and non-members to share insights and solutions regarding continuous improvement, process improvement, strategic planning, Lean, project management, and innovation in higher education. The Annual Conference is held in July of each year, just before the National Association of College and University Business Officers’ (NACUBO) Annual Meeting.
2018 Annual Conference – Long Beach, California
The 2018 NCCI Annual Conference will take place July 18-20 at the Hilton Long Beach in Long Beach, California. Click on a tab below for additional information about the Conference.
Conference Hotel
Hilton Long Beach
701 West Ocean Boulevard
Long Beach, California,90831-3102
+1-562-983-3400
The Conference room rate is $219 per night, plus taxes and fees. The hotel will honor that rate, based on availability, from Sunday, July 15 to Saturday July 21. When booking the Group code is NA2. The central reservation line is 1-800-HILTONS (445-8667)
About the Hotel >>
Book your Room >>
Directions to the Hotel >>
19th Annual Conference
Making Waves: NCCI at The Helm of Change
Registration now open
Secure Online Individual Registration
You must login to register for this meeting
Downloadable Registration form for Group Registration or check Payment
Groups of 5 or more only!
Registration Fees
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Early Bird
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Standard
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Member | $650 | $750 |
Non-member | $875 | $975 |
Speaker | $650 | $650 |
Guest (ticket for evening receptions) | $50 | $50 |
Pre-Conference Workshop – Half-day | $150 | $150 |
Pre-Conference Workshop – Off-site and Full-day | $250 | $250 |
Annual Conference Registration fee includes: Admittance into scheduled workshops and general sessions (July 18-20); Wednesday and Thursday receptions; Thursday and Friday continental breakfasts, lunches, and breaks. We also have a group discount rate we will be utilizing – $650 per person for any group of 5 or more.
Registration Cancellation Policy
All cancellations emailed or postmarked prior to July 8 will be subject to a $75 cancellation fee. Cancellations emailed or postmarked after July 8 will forfeit all registration fees. Forfeited fees cannot be applied to future meetings. Substitutions from within the same institution are permitted at no additional cost. All substitutions must be made in writing and accompanied by a completed NCCI Conference Registration Form. Exceptions due to extraordinary circumstances will be considered on a case-by-case basis.
Schedule at a Glance
Click here for a pdf version of our 2018 Conference-at-a-Glance!
Wednesday, July 18
7:30 am – 5:00 pm | Registration |
8:30 am – 4:30 pm | Full Day Preconference Workshops
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8:30 am – Noon | Half Day Preconference Workshops
Rethinking the Source of Leadership in Higher Education – Carleton University, University of Regina, University of Manitoba |
1:00 pm – 4:30 pm | Half Day Preconference Workshops
Taking your PMO to the next level – TSI Consulting Partners, Inc. Walking Tour of California State University, Long Beach |
4:45 pm – 5:15 pm | First-time Attendee Reception – Cindy Taylor, NCCI President |
5:15 pm – 6:45 pm | Opening Networking Reception |
7:00 pm | Networking Group Dinners |
Thursday, July 19
7:00 am – 5:00 pm | Registration | |||||||||||||||
7:30 am – 9:00 am | Continental Breakfast – Communities of Practice theme | |||||||||||||||
8:30 am – 9:00 am | Welcome and Opening Remarks Cindy Taylor, NCCI President & Guest |
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9:00 am – 10:00 am | Opening Keynote – Shola Richards, University of California, Riverside | |||||||||||||||
10:15 am – 11:15 pm | 60 minute Concurrent sessions
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11:30 am – 12:30 pm | 60 minute Concurrent sessions
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12:30 pm – 1:45 pm | Lunch Annual Business Meeting, Cindy Taylor, NCCI President Awards Presentation |
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2:00 pm – 3:00 pm | 60 minute Concurrent sessions
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3:00 pm – 3:30 pm | Refreshment Break and Networking with Award Winners | |||||||||||||||
3:30 pm – 5:00 pm | 90 minute Concurrent Sessions
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5:15 pm – 6:30 pm | Networking Reception with Award Winners | |||||||||||||||
7:00 pm | Group Dinners |
Friday, July 20
7:00 am – 9:00 am | Registration | |||||||||||||||
7:30 am – 8:30 am | Breakfast – Affinity Breakfast | |||||||||||||||
8:45 am – 10:15 am | 90 minute Concurrent Sessions
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10:30 am – 11:30 am | 60 minute Concurrent sessions
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11:45 am – 12:45 pm | Lunch & Keynote | |||||||||||||||
1:00 pm – 2:00 pm | 60 minute Concurrent sessions
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2:15 pm – 3:15 pm | 60 minute Concurrent sessions
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3:30 pm – 4:00 pm | Conference Closing Session | |||||||||||||||
5:00 pm – 8:30 pm | Optional Social Excursion – Friday Evening Excursion: Harborside Breeze Cruises Join Conference friends and colleagues for a 3-hour private cruise on the Triumphant with hors d’oeuvres and cocktails, enjoying the sights of the Long Beach coast at sunset. (registration required) |
* Non member Institutions
Friday Evening Excurison:
Harborside Breeze Cruises Aboard the Triumphant
July 20, 2018 5:30 pm – 8:30 pm
Join Conference friends and colleagues for a 3-hour private cruise with light hors d’oeuvres and cocktails, enjoying the sights of the Long Beach coast at sunset.
Tickets are $80 per person
- Purchased via our online portal as a separate transaction from the conference
- Limited to 100 persons with confirmed payments, adult guests are welcome
- Includes 2 drinks per person and water, additional beverages available for purchase
Make sure you dress appropriately as it will be cooler out on the water
Accessible restrooms
Folks are responsible to get themselves to the dock by 5:30pm as we will be casting off shortly thereafter
Getting to the dock: 100 Aquarium Way, Dock #2
• 15 – 20 minute walk – blue dotted line
• Free Passport Bus – hotel bus stop across the street, click here for schedule
About Long Beach
Restaurants >>
Pre-Conference Workshops
July 18, 2018
Leadership: Development & Engagement |
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Creating a Coaching Culture
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Presenters |
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Session Description | The University of Notre Dame has initiated a major change process to help managers and employees engage in coaching conversations. Research indicates that a coaching approach improves performance and increases employee engagement. In this workshop participants will learn the four key steps to coaching, a process for providing feedback and have actual time to practice the techniques. The participants will do small groups activities to experience coaching techniques and work on their real life challenges. Participants will also have an opportunity to hear about the journey Notre Dame has embarked on – lessons learned, change management approaches and the results to date. |
Level | All – anyone who works with others will benefit from this workshop. The coaching model has value for leaders, managers, and individual contributors. It is applicable to those working in teams or leading teams. |
Facilitation Boot Camp
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Presenters |
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Description | You’ll leave facilitation boot camp with enhanced skills as a meeting leader to utilize Liberating Structures in combination with best practices for virtual meetings. This workshop is geared towards both seasoned facilitators looking to hone their craft and those looking to learn a new set of skills. |
Level | All skill levels |
Rethinking the Source of Leadership in Higher Education
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Presenters |
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Description | Universities are facing numerous emergent challenges in the higher education landscape that require us to challenge our thinking of traditional constructs and notions of leadership. This session offers insight from three institutions that are bringing intention to developing collective, distributed leadership capacity. Learn how Carleton University, The University of Manitoba and The University of Regina are each addressing the shared challenge of developing leadership capacity, the impact this approach has had on the culture at these institutions, and the implications for future directions in leadership development. We will conclude with a discussion of the role of community building, both in regards to developing institutional leadership capacity, as well as amongst those engaged in the development and delivery of leadership development in higher education |
Level | The audience for this session is: (Basic, intermediate or advanced)
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Navigation Change |
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“The Power to Change” – Leveraging your Emotional Intelligence and Innovation Superpowers
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Presenters |
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Description | Higher levels of emotional intelligence allow us to be open to new ideas, to think of new approaches and methods to innovate how we improve processes, leverage tools and lead our organization through necessary change. This workshop demonstrates how growing our Emotional Intelligence can enhance our ability to drive transformation of our teams and organizations. The session includes an assessment of individual Emotional Intelligence and provides tips on how to use Emotional Quotient (EQ) to think more creatively, communicate purposively and drive innovative change. A proven method of using creative approaches and how to innovate is outlined in this workshop allowing you to navigate your organizational challenges and opportunities in new ways. |
Level | Intermediate |
California State University, Long Beach Campus Visit and Program: Change Management for Managers
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Presenters |
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Description | Today’s higher education environment is confronted with challenges and forces for change that are rapid and constant. How “change ready” is your university and how effective are your change initiatives? Successful organizational change requires that individuals embrace change and strategic initiatives more quickly and effectively, and adopt new technology with less productivity impact. People managers play a critical role in the success of change initiatives. This workshop explores the Prosci model of Change Management for Managers with a focus on building their change competency. This one-day Prosci Change Management for Managers workshop defines a manager’s role in change and provides them with the practical framework and toolset they need to be an effective change leader. The Prosci Change Management for People Managers workshop will explore the Prosci ADKAR Model and demonstrate how your university can build a structured and effective change management capability. |
Level | Content is Basic to Intermediate level. Change initiatives in the work place impact people, often requiring individuals to change how they do their day to day work. In order for a change initiative to be successful, each individual impacted must transition from a current state to a future state and this journey is not always easy. People managers and supervisors are critical to ensuring that employees’ have a smooth transition. This workshop is designed to build change competency in anyone who manages employees through change; this program targets front line supervisors through to senior directors. |
Track – Strategy |
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Taking your PMO to the Next Level
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Presenters | Dan Feely, Founder and President of TSI Consulting Partners, Inc. (a partner of NCCI) |
Description | One of the biggest challenges that any internal “consulting group” – whether their focus is: Lean, Continuous Improvement, Process Improvement, Project Management, Organizational Change Management or all the above, faces is the challenge of staying relevant.
To stay relevant, at least in part, is to be completely aligned with the university needs and priorities so that senior administrators and faculty members require, rely and depend on the services offered by the internal consulting group. What does success look like? Success is this area looks like this “internal group” is a viewed and treated as a valued partner versus “the people that facilitate meetings, deal with change or map processes”. For many reasons, achieving success is hard and elusive – especially in higher education! Success requires more than simply having a mindset of continuous learning and incorporating feedback. We believe this requires:
In this session, TSI will lead you through pragmatic and easy to follow assessment and strategic planning exercises so, for your internal consulting team, you will walk away1with tools that will enable you to:
TSI has been in the “consulting business” for nearly 25 years. In that time, we have grown, reinvented, evolved and reinvented again. We are excited to share the tools we use that guide us and our clients so we stay relevant and successful in many areas. 1 Note: we will make progress in each of these areas, however it is likely to assume you will need more time to finalize it. |
Level | All |
Learn how the NCCI Annual Conference can make a difference at your institution
Teresa Hartnett speaks about the benefits of networking at the Annual Conference, implementing best practices, and engaging with academic and administrative change leaders.
The Spirit of Ubuntu: Three Questions to Change How You Work, Live and Lead
Opening Keynote speaker Shola Richards from the University of California, Los Angeles Health will be presenting "The Spirit of Ubuntu: Three Questions to Change How You Work, Live and Lead" Shola is a dynamic keynote speaker, best-selling author, a workplace...
Dr. Teresa Hartnett Receives Dr. Brent D. Ruben Award
WEST HARTFORD, CT (April 2018) – Dr. Teresa Hartnett, Immediate Past President of the Network for Change & Continuous Innovation and current Associate Dean of Finance & Administration in the College of Medicine at The University of Tennessee Health Science Center, has...
NCCI Announces 2018 Maury Cotter Leader of Change
Jake Julia of Northwestern University Selected as NCCI 2018 Maury Cotter Leader of Change Award Recipient WEST HARTFORD, CT (April 2018) – Jake Julia, Vice Provost of Administration and Chief of Staff at Northwestern University in Evanston, Illinois, was selected as...
I was able to make excellent and personal connections with participants and I really got a strong sense of community in this group. People went out of their way to help, offer advice, and [help me] make links with others I would benefit from meeting.
NCCI Annual Conference Future Dates and Locations
Be a part of change and innovation in higher education for years to come!
The 2017 Annual Conference was held July 27-29, 2017, in Minneapolis, MN. Check out our photo gallery here!
NCCI 2018
July 18 – 20, 2018
Long Beach, CA
NCCI 2019
July 10 – 12, 2019
Denver, CO
NCCI 2020
July 8 – 10, 2020
Washington, D.C.

The keynote addresses, preconference workshops concurrent sessions at the NCCI Annual Conference are designed to meet the needs of leaders in higher education at all levels of experience with change.