Virtual Seminar Series

Leading Through Times of Turbulence in Higher Education

Virtual Seminar Series

May 2020: Leading Through Times of Turbulence in Higher Education

We are all aware of the challenges posed by the coronavirus pandemic and the impact of the crisis on institutions of higher education. These unsettling times provide a unique opportunity for reflection, collaboration, and exploration. NCCI is pleased to sponsor this timely virtual seminar series for leaders across higher education as we reflect on current circumstances and consider ways of moving forward in the aftermath of the crisis.

The four-part series, was facilitated by active members of NCCI, and addressed the following themes:

Navigating Crisis in Higher Education | May 7, 1 p.m. Eastern

May 7 at 1 p.m. Eastern

Presented by Ralph Gigliotti, Director, Rutgers Center for Organizational Leadership

As we navigate the short and long-term impact of the pandemic at each of our institutions, a values-based approach to leading through crisis is most critical. Ralph Gigliotti will explore key principles for effective crisis leadership in higher education from his recently published book on Crisis Leadership in Higher Education: Theory and Practice. This session will also include a summary of the results from a preliminary study of NCCI member institutions in the immediate aftermath of the crisis, focusing specifically on issues of campus crisis preparedness and the leadership competencies most desired at this time.

Resetting Departmental and Institutional Priorities | May 14, 1 p.m. Eastern

May 14 at 1 p.m. Eastern

Presented by Dr. Brent Ruben, Senior University Fellow, Rutgers Center for Organizational Leadership

Departments, schools, and institutions of all types and sizes will face a time of uncertainty in the period ahead. Fundamental questions related to mission, values, priorities, program and service offerings, and faculty and staff responsibilities will need to be considered. How will leaders guide the community through the process of review and reinvention? This session will introduce a specially designed post-crisis version of the Excellence in Higher Education/Baldrige model and guiding questions developed to aid leaders and their colleagues in self-assessment, planning, and strategy formulation to address the challenging times ahead.

Organizational Excellence in a New Reality: Cultivating Resilient Communities | May 21, 1 p.m. Eastern

May 21 at 1 p.m. Eastern

Presented by Nancy Arnold and Samah Sabra, Office of Quality Initiatives at Carleton University

In the midst of this period of rapid, transformational change in higher education, what do we need to preserve while we contemplate the future at our institutions?  This session will focus on resilient communities in the context of the Office of Quality Initiatives’ mandate at Carleton University, our practices in cultivating community resilience and how these communities become an important source of strength and wisdom in navigating these uncertain times.

Building Institutional Collaboration and Spotlighting Campus Best Practices | May 28, 1 p.m. Eastern

May 28 at 1 p.m. Eastern

Presented by Aspasia Apostolakis Miller, Office of Organizational Strategy and Change at Northwestern University; and Jenny Faust, Office of Strategic Consulting at University of Wisconsin–Madison.

Many institutions – including Northwestern University and the University of Wisconsin-Madison – sponsor robust events that amplify the great work that occurs when we function at our best. Areas highlighted in these forums range from operational excellence and cross-unit collaboration to successful change and innovation initiatives. In this session, we highlight how such events promote practices that have a positive impact on the organization and its people and explore ways in which the current COVID-19 crisis is changing approaches to such events. We will focus not only on current responses to the unfolding crisis, but also ways in which new collaborations are emerging and how we might utilize best practice-sharing events to mine the crisis for lessons learned and explore ways in which the crisis itself is pushing innovation on campus.


The Virtual Seminar Series is available for members to view on-demand in NCCI Connect.