The Exchange: Learning Together to Transform Higher Education

The Exchange: Learning Together to Transform Higher Education

The Exchange is an online networking opportunity for NCCI members to share ideas, tools, and best practices relating to the topic of change, innovation, strategy, and/or leadership development.

As a result of participating in these sessions, participants will strengthen relationships with peers, grow their knowledge, and become better equipped to transform higher education institutions as change leaders.


Upcoming Sessions

Giving and Receiving Feedback | March 28, 12:30–1:30 p.m. ET

As human beings, in our daily life, we may be conscious or unconscious about feedback we are giving and receiving.

In this NCCI Exchange session, we will explore how to give and receive feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that we can all prepare to be feedback ready and benefit from it.

Join us for this interactive session where we will offer a framework, inquiry, and tools that will invite you to engage with each other to further reflect and strengthen your feedback skills.

The session will be facilitated by John Fedy, University of Waterloo and Olga Kipnis, Washington University in St. Louis.


  • Understand the value of receiving and giving feedback
  • Explore the necessary mindset, attitude, and actions to receive and give effective feedback
  • Practice and develop feedback skills

Past Sessions

December 6, 2022: The Challenges of Being a DEI Leader in Higher Education

April 7, 2022: Empathy as a Motivator for Change

March 10, 2022: Navigating Facilitation in a Post-Pandemic World

September 29, 2021: How Managers Can Engage Employees in the Return to Campus

March 23, 2021: From Intrapersonal to Interpersonal

March 3, 2021: Emotional Intelligence

May 13, 2020: Followership

April 22, 2020: Lean Process Improvement

November 13, 2019: The Key to Change

October 16, 2019: Strategic Planning – Tools & Templates